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Guest Experience Agent – Bonvoy Concierge

Job in Carlsbad, San Diego County, California, 92002, USA
Listing for: Grand Pacific Resorts
Full Time position
Listed on 2026-08-06
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
  • Hospitality / Hotel / Catering
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 25000 - 33000 USD Yearly USD 25000.00 33000.00 YEAR
Job Description & How to Apply Below

Grand Pacific Resorts is seeking a Front Desk Associate to greet guests, register them, and process checkouts. You will balance cash, promote the Bonvoy program, and assist guests with requests while maintaining a clean, organized lobby and following safety protocols.

The role requires 1–2 years in customer service, a neat appearance, and reliable attendance, with flexibility to work shifts including weekends and holidays.

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