Director, School

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Gemological Institute of America, Inc. (Carlsbad, California) time type:
Full time posted on:
Posted Yesterday job requisition :
R0011461
** The Company:
** GIA is the world’s foremost authority in gemology. GIA is a global organization with headquarters located in Carlsbad, CA. GIA in Carlsbad boasts a 17-acre ocean view campus that accommodates approximately 800 of its 3,400 total employees worldwide. It offers many competitive health and commuter benefits that promote the well-being of its employees as well as that of the environment.
** The

Location:

** This position is located in
** Carlsbad, California
** at our corporate headquarters.
** What to expect:
*** We offer competitive medical, dental, vision and matching 401-K plans
* Paid vacation, sick and holidays, tuition assistance, commuter benefits
** The Environment:
*** On-site cafe - affordable custom breakfast and lunch meals and Starbucks drinks!
* Economic friendly services - electric vehicle charging stations on-site
* Ergonomic assessments offered on-site and virtually
** About the Role
** GIA is seeking an experienced and visionary
** Director, School
** to provide strategic and operational leadership for a campus location. This role is responsible for ensuring academic excellence, student success, enrollment performance, financial results, workforce effectiveness, and compliance with institutional, regulatory, and accreditation standards.

As the senior campus leader, the Director, School drives campus operations, develops faculty and staff, and partners across the organization to execute GIA’s education strategy. This position plays a critical role in strengthening operational performance, enhancing student experience, and advancing GIA’s reputation within the industry and broader community.
** What You'll Do
** Educational Leadership
* Provide strategic direction and leadership to faculty and school staff to ensure academic quality and positive student outcomes.
* Lead campus-wide student success initiatives focused on improving retention, persistence, graduation, and career placement outcomes.
* Drive enrollment performance and student achievement by partnering with Admissions, Marketing, Student Services, and Education teams.
* Promote a student-centered culture that ensures equitable treatment, exceptional experiences, and adherence to institutional standards.
* Oversee admissions, student services, financial services, and instructional delivery to ensure effective campus operations.
* Lead the resolution of complex student issues through cross-functional collaboration and sound judgment.
* Sponsor and lead process improvement initiatives that enhance organizational effectiveness, student outcomes, and operational performance.
* Ensure campus practices, policies, and procedures align with GIA’s mission, ethics, and corporate standards.

Staff Leadership & Development
* Build and lead high-performing teams through coaching, mentoring, performance management, and succession planning.
* Develop annual course schedules that optimize instructor utilization, classroom capacity, and student demand.
* Ensure curriculum updates, policy changes, and procedural improvements are implemented effectively across the campus.
* Foster a culture of accountability, collaboration, continuous improvement, and employee engagement.

Community & Industry Engagement
* Serve as the primary representative of the school within the business, educational, and gemological communities.
* Build and maintain relationships with industry partners, employers, and community organizations.
* Promote awareness of GIA education programs among prospective students and external stakeholders.
* Evaluate market trends and emerging opportunities to recommend program expansion, modification, launch, or teach-out decisions.

Operational & Financial Leadership
* Manage the school's budget and financial performance, including revenue forecasting, expense management, and resource planning.
* Establish and monitor key performance indicators (KPIs) related to enrollment, retention, attendance,…