Device Program Manager

About Arlo

At Arlo, we are passionate about creating innovative and reliable solutions that help people protect what matters most to them. Our team is dedicated to delivering products that exceed our customers' expectations, while always pushing the boundaries of what's possible in the world of protection technology. We believe that everyone deserves to feel safe and secure, whether they're at home or away, and we're committed to providing our customers with the peace of mind they need to live their lives without worry.

Arlo’s deep expertise in AI‑ and CV‑powered analytics, cloud services, user experience, product design, and innovative wireless and RF connectivity enables the delivery of a seamless, smart security experience for Arlo users that is easy to set up and interact with every day.

As a member of the Arlo Device engineering team, you will be responsible for the development of video surveillance cameras, video doorbells, home monitoring/security systems, sensors and other IoT devices for service providers as well as for worldwide retail channels. These products will incorporate most of the following technologies:
WiFi, BLE, SubG, NFC, Zigbee, Z‑wave, Ethernet, DNS/DHCP, IP, HTTP, SNMP, and embedded Linux. The primary function of the Device Program Manager is to manage the project from kick‑off to mass production. The development process includes scheduling, ODM engagement, BOM review, materials planning, manufacturing, sample distribution, FW/SW/Mech//HW/RF development, end‑to‑end system testing, HW troubleshooting and all other day‑to‑day project activities. Travel is occasionally required to support factory builds in Vietnam, Taiwan or China.

• Work with PLM for project roadmap planning.
• Manage schedule, engineering actions, BOM, build plan, material planning, and internal cross‑functional teams.
• Manage end‑to‑end HW, FW, SW (Client and Cloud), and Mechanical engineering development.
• Manage overseas ODM partners and factory builds.
• Manage regulatory certifications to ensure compliance per product launching scopes.
• Oversee product SKUs and collaterals development.
• Follow the project development checklist to manage internal and overseas ODM engineering teams for test plans and test reports.
• Perform end‑to‑end system functional and performance level testing.
• Participate and track Alpha/Beta trial issues.
• Provide technical support to customer care team and field customer issues.
• Manage engineering sample distributions.
• Manage sustaining and post‑launch activities.
• Host design review and project meetings with overseas ODMs and internal teams.
• Assist management to refine and enhance project development and departmental processes.

• BS graduate in Computer or Electrical Engineering program or equivalent technical program with a minimum of 5 years related experience.
• Strong coordination, written and oral communication skills.
• Ability to lead and work in a fast‑paced, dynamic environment.
• Technically savvy with the ability to understand, test and troubleshoot end‑to‑end product functions involving HW, FW, apps and cloud.
• Knowledge of battery technologies, HW design, bug tracking tools, and the ability to read schematics and review PCB layout.
• Software development, programming and/or scripting experience is preferred.
• Must be self‑motivated and driven to achieve results.
• Proactive in taking ownership of issues and driving to resolution.
• Teamwork – this position requires a close working relationship with extended teams and partners.
• Ability to speak Mandarin is an asset.

The pay range for this position reflects the minimum and maximum target for new hire salaries at commencement of employment and is expected to be between $113,000 – $168,000 per year, plus equity. The total compensation package may also include other elements such as bonus and a full range of benefits.

Arlo is proud to be an Equal Opportunity Employer. We value inclusion and are committed to an inclusive, harassment‑free workplace. We prohibit discrimination and harassment based on all legally protected statuses in all hiring and employment. We provide reasonable accommodations to applicants and employees with disabilities, who are pregnant or have a related medical condition, or who have sincerely held religious beliefs, observances, and practices.

Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, the Company will consider for employment qualified applicants with arrest and conviction records.