Care Coordinator - Part-Time

Overview

A tech-enabled, multidisciplinary healthcare organization, Empower Me Wellness is on a mission to improve the lives of seniors. Empower Me enriches senior living communities nationwide through our fully integrated healthcare model, which features on-site care coordination, therapy, and pharmacy services. Headquartered in St. Louis, Missouri, our 3,500+ team members drive positive outcomes and build healthier, happier tomorrows for older adults. To learn more, visit  today.

As the Care Coordinator, you will work closely with the Area Director of Operations and be responsible for providing administrative oversight in communities to support teams by optimizing therapists’ schedules, helping to build caseload, performing intakes, conducting care coordination touchpoints, and hosting wellness trainings — all to ensure consistent and comprehensive interaction with residents, families, and staff. The ideal candidate will be highly organized, detail-oriented, and adept at multitasking to support the overall operational effectiveness and quality of care within the community.

• Assist in building caseload by interacting directly with senior living community residents to proactively identify therapy needs and promote care coordination services
• Communicate needs to Clinic Director and/or ADO to initiate screenings
• Have an on-site presence in communities to build relationships with team members, residents, and community partners

• Support Clinic Directors to drive completion of intake process for new residents, including gathering necessary documentation, information and obtaining consent from resident or Power of Attorney (POA)
• Assist in scheduling of evaluations and assessments by clinical staff
• Assist in obtaining orders and other required documents from providers

• Provide care coordination services through touchpoint visits
• Perform health screenings under the supervision of licensed therapists, in accordance with federal, state, and local statutes
• Conduct wellness classes, educational events, and personal fitness training

• Assist Clinic Directors in coordinating therapists’ weekly schedules to optimize efficiency
• Support onboarding of new team members
• Serve as an interim Clinic Director to cover for PTO or opening positions
• Support orientation of new team members

• Review operational reports and act on closing gaps in care coverage
• Send weekly census spreadsheets to Executive Director, Director of Wellness, Clinic Director and

• Assist with weekly billing closeouts

• Other tasks as identified such as, but not limited to: coordinating with ADO to order supplies as requested, and assisting in completion of tasks
• Comply with HIPPA and PHI guidelines and always protects confidentiality
• Communicate professionally and clearly and maintain a good working relationship with physicians, care staff, and interdisciplinary teams
• Demonstrate flexibility to ensure patient/community needs are being met

• Perform other duties as assigned that are consistent with qualifications, professional practices, and ethical standards
• Tasks and responsibilities are subject to change at your supervisor’s discretion
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

• Certification in healthcare, business administration, or related field. Two years of relevant experience in a senior living setting preferred
• Proven experience in administrative and operational roles, including managing schedules, handling correspondence, and maintaining records
• Experience in a customer-facing role, with a focus on providing exceptional service to residents and their families
• Solid understanding of wellness offerings, physical, occupational, and speech therapy for seniors, as well as a general knowledge of laws and restrictions regarding Assisted Living, Independent Living, and Memory Care preferred
• Exceptional communication and interpersonal skills, along with a passion to work with older adults…