Valet​/Bell Attendant - Legoland Hotel

Valet and Bell Attendant (Part‑Time/Seasonal)

Location:

Legoland Hotel

Schedule:

Shifts will vary

Pay: $16.90/hour plus tips

Final date to receive applications: 10 March 2026

Department:
Operations - Field (OPS
001)

Location:

A_1 Legoland Dr

The Valet Attendant ensures the safe and efficient parking of guest vehicles while delivering service that exceeds our customer/client’s expectations. The Attendant responds quickly to customers’ requests and provides caring interactions with all guests at their assigned location. They work closely with team members, Operation Manager, and/or Shift Supervisor to ensure quality and safety standards are met at all times while adhering to state and local laws.

• Mobilize and coordinate beginning‑to‑end valet process by retrieving keys, retrieving vehicles for waiting guests, loading guest vehicles, and issuing tickets and/or leveraging electronic devices to enter customer information.
• Foster customer success, happiness, and retention by building customer rapport, addressing inquiries, and providing directions.
• Act as a fast‑moving courteous company brand ambassador by interfacing with guests, opening guest vehicle doors, and unloading vehicles.
• Deploy vehicle safety and security procedures to direct traffic, barricade positions, park guest cars in applicable spaces, inspect vehicles for damage, and report incidents and claims to location‑designated leadership.
• Pioneer financial operations by requesting and collecting relevant fees and reconciling end‑of‑shift revenue.
• Meet and greet all guests upon arrival; open guest vehicle doors, and assist with unloading vehicle when necessary.
• Retrieve keys from guest; issue ticket to guest, or enter customer information using electronic device.
• Park guest car in appropriate space, ensuring safe and appropriate operation of guest vehicles.
• Inspect vehicle for preexisting damage record information using electronic device or manual ticket, correctly record the make, model and exact location of each vehicle.
• Quickly retrieve vehicles for waiting guests; assist guests with loading luggage or personal items when necessary.
• Provide excellent customer service to guests; respond to guest inquiries in a courteous manner, give directions to nearest highway or destination.
• Direct traffic, position barricades, and arrange for towing service when necessary.
• Immediately report any incidents or claims to Operations Manager or Shift Lead.
• Request and collect relevant fees for use of service.
• Assist in reconciling end of shift revenue against the ticket distribution when necessary.
• Communicate professionally at all times with guests, clients, and teammates.

• At least 18 years of age.
• Valid driver’s license.
• Ability to operate manual transmission vehicles (stick shift).
• Excellent customer service and communication skills.
• Ability to verbally communicate with guests.
• Acceptable driving record and motor vehicle report (MVR).
• Ability to learn quickly and use sound decision making to thrive in fast‑paced environments.
• Ability to operate guest vehicles requiring normal coordination, including eye‑hand, hand‑foot.
• Ability to move from valet stand to customer cars by walking or running for an extended period of time, sometimes for the entire duration of shift.
• Previous valet experience preferred.

• Generous Paid Time Off:
  Enjoy 10 days of paid time off, plus 8 paid holidays.
• Comprehensive Health Plans:
  Access top‑notch medical, dental, and vision coverage for you and your family.
• Life and Disability Insurance:
  Company‑paid basic life and short‑term disability to secure your future.
• 401(k) Plan:
  Benefit from a generous employer match with immediate vesting.
• Employee Assistance Program:
  Access behavioral health care to assist with personal needs.
• Parental and Caregiver Leave:
  Enjoy time off to support your growing family or care for loved ones.
• Sick Time Off:
  Prioritize your health and well‑being with paid sick leave based on state laws and regulations.

United States – California applicants only:
The Company will consider qualified applicants with arrest or conviction records for employment in accordance with the California Fair…