Specialist Security Systems

Job Overview

The Security Systems Specialist is responsible for planning, facilitation, management and delivery of electronic and cloud-based security systems and services for Taylor Made Golf facilities. This role collaborates with Information Technology, Cybersecurity, vendors, system integrators, and managed service providers to manage systems used in access control, video surveillance with AI-powered analytics, visitor and incident management, mobile credentialing, and the Security Operations Center (SOC).

The specialist researches and develops emerging security technology, including IoT devices, cloud platforms, and converged physical‑cyber security solutions.

• Program or configure cloud-based and on-premises access control and video management applications, including door configurations, mobile and biometric credential provisioning, clearance assignments, system events, field hardware configurations, and server and cloud‑tenant management.
• Program or configure incident, visitor and key management systems, patrol integrity applications, database design changes, custom reporting, hardware configuration, and troubleshooting.
• Perform reactive and preventative maintenance on security systems equipment.
• Implement or provide implementation support for security systems projects, including design support, installation coordination, contractor supervision, and post‑implementation commissioning support.
• Monitor and maintain a fleet of desktops, laptops, IoT devices, and other electronic computing devices supporting security operations; deploy software, OS and firmware updates, endpoint protection, and vulnerability remediation in coordination with IT.
• Perform basic maintenance and troubleshooting of network infrastructure supporting these devices.
• Communicate with staff to resolve technology‑related issues.
• Liaise and coordinate with Taylor Made business units, external vendors, software manufacturers, architects and engineers regarding security systems design, use, and administration.
• Partner with IT and external vendors to maintain and oversee repair of field hardware components of the security systems.
• Coordinate the administration and timely maintenance of security systems servers, hardware inventory, software and peripherals.
• Participate in the design, review and implementation of security systems for new or renovated construction projects.
• Assist day‑to‑day operational aspects of projects, including scope, resources, and solution deployments.
• Review deliverables and provide status updates and documentation as needed.
• Ensure standards and guidelines pertaining to security systems are met or maintained.
• Provide occasional on‑call support via remote connection for global regions.
• Stay current on physical security, cybersecurity and emerging technology trends (e.g., AI/ML video analytics, cloud-based access control, mobile credentials) and maintain relevant certifications.
• Perform other related duties and assignments as required.

• Familiarity with corporate policies and practices related to physical security, investigations, loss prevention and guard force operations.
• Ability to collaborate with cross-functional partners (IT, facilities, human resources, legal) to implement policy and procedures to protect corporate facilities.
• Ability to prioritize and execute tasks and deliver results in a timely and efficient manner.
• Understanding of electronic access control, alarm systems and lock hardware.
• Experience with visitor management and guard tour applications.
• Experience with Software House C‑CURE 9000 (or comparable enterprise access control platforms such as Genetec Security Center Synergis, LenelS2 OnGuard, or Brivo), including system configuration, mobile credential integration, and troubleshooting.
• Knowledge of or experience with enterprise Video Management Systems (e.g., Genetec Security Center Omnicast, Milestone XProtect, or Avigilon Unity/Alta) and AI‑driven video analytics.
• Experience with Resolver, Ontic, or comparable cloud-based incident management and GRC platforms.
• Knowledge of data networking configurations, network segmentation/VLANs, cybersecurity best practices…