Security Systems Specialist

The Security Systems Specialist is responsible for all aspects of planning, facilitation, management and delivery of electronic and cloud-based security systems and services for Taylor Made Golf facilities. Through collaboration and partnership with various departments, including Information Technology and Cybersecurity, this role will manage systems used in access control, video surveillance with AI-powered analytics, visitor and incident management, mobile credentialing, and those used to operate the Security Operations Center (SOC).

This position includes close working relationships with security vendors, system integrators, and managed service providers, as well as research and development of emerging security technology including IoT devices, cloud platforms, and converged physical‑cyber security solutions.

• Responsible for the programming or configuration of cloud-based and on-premises access control and video management applications including door configurations, mobile and biometric credential provisioning, clearance assignments, system events, field hardware configurations, server and cloud‑tenant management, and other system components as needed.
• Responsible for the programming or configuration of the incident, visitor and key management systems, and patrol integrity applications including database design changes, custom reporting, hardware configuration and troubleshooting, server management and other system components as needed.
• Performs reactive and preventative maintenance on security systems equipment.
• With minimal supervision, implementation and/or provide implementation support for security systems projects including pre‑implementation design support, installation coordination, contractor supervision and post‑implementation commissioning support.
• Monitor and maintain a fleet of desktops, laptops, IoT devices, and other electronic computing devices supporting security operations. This includes deploying software, OS and firmware updates, endpoint protection, and vulnerability remediation in coordination with IT to keep devices operational and compliant. Perform basic maintenance and troubleshooting of network infrastructure supporting these devices. Communicate with staff to resolve technology‑related issues.
• Liaison and coordinate with Taylor Made business units, external vendors, software manufacturers, architects and engineers regarding security systems design, use, and administration.
• Partner with IT and external vendors to maintain and oversee repair of field hardware components of the security systems.
• Work closely with IT to coordinate administration and timely maintenance of the security systems servers, security hardware inventory, software and peripherals.
• Participate in the design, review and implementation of security systems for new or renovated construction projects.
• Assist day‑to‑day operational aspects of projects, including scope and resources and solution deployments. Review deliverables and provide status updates and documentation as needed.
• Ensure standards and guidelines pertaining to security systems are met or maintained.
• Provide occasional on‑call support via remote connection for global regions.
• Stay current on physical security, cybersecurity, and emerging technology trends (e.g., AI/ML video analytics, cloud-based access control, mobile credentials) and maintain relevant certifications.
• Performs other related duties and assignments as required.

• Familiarity with corporate policies and practices related to physical security, investigations, loss prevention, guard force operations and management.
• Ability to collaborate with cross‑functional partners (i.e., IT, facilities, human resources, legal) to implement policy and procedures to protect corporate facilities.
• Ability to prioritize/execute tasks and provide deliverables in a timely and efficient manner.
• Understanding of electronic access control, alarm systems and lock hardware preferred.
• Experience with visitor management and guard tour applications preferred.
• Experience with Software House C‑CURE 9000 (or comparable enterprise access…