Director, Business Systems & Manufacturing Applications

The Director, Business Systems & Manufacturing Applications will lead NEOTech’s internal business systems capability, providing execution leadership, governance, business alignment, and roadmap advisory support for core manufacturing platforms including Epicor, Aegis, BI/reporting, integrations, AI-enabled solutions, and future ERP / MES platforms.

This role bridges business operations and technology execution while establishing NEOTech’s internal execution ownership of system priorities, process design, acceptance criteria, data governance, vendor accountability, and long-term systems standardization, in alignment with the Business Systems Strategy approved by IT Executive  addition, the role will build and lead a small internal development team that engineers AI-enabled solutions across these platforms — turning NEOTech’s data, process, and shop-floor foundation into automation, analytics, and decision-support tools that produce measurable business value.

This is a hybrid role requiring regular onsite work at one of the following locations:
Chatsworth, CA;
Carlsbad, CA;
Longmont, CO; or Westborough, MAKey Responsibilities Business Systems Strategy Execution & Roadmap Advisory Execute the Business Systems Strategy approved by IT Executive Management.

Own the execution roadmap for ERP, MES, BI/reporting, integrations, AI-enabled business systems capabilities, and related manufacturing applications.

Translate approved business systems strategy and business goals into system priorities, process improvements, delivery plans, governance routines, and executable roadmaps.

Actively support IT Executive Management in defining, refining, and governing Business Systems Strategy by providing operational insight, platform analysis, process impact assessments, risk views, and implementation considerations.

Prepare fact-based recommendations for IT Executive Management on future platform options, recognizing that current systems may not automatically remain the long-term enterprise standard.

Maintain visibility to priorities, dependencies, risks, sequencing, resource needs, vendor requirements, and business readiness across business systems initiatives.

Ensure business systems execution supports organic growth, operational improvement, manufacturing standardization, AI-enabled productivity opportunities, and future acquisition integration.

Epicor Ownership & Optimization Serve as senior business owner for Epicor execution, roadmap delivery, prioritization, UAT, training, go-live readiness, stabilization, and fact-based recommendations on future Epicor direction.

Drive standardization where appropriate across plants while documenting justified local exceptions.

Prioritize upstream fixes that improve planning, demand signals, inventory, routings, BOMs, costing, and production execution.

Aegis / MES & Shop-Floor Alignment Own execution of the approved business roadmap for Aegis and related shop-floor systems.

Ensure MES decisions align with Epicor, quality, traceability, production, engineering, and compliance needs.

Business Process Architecture Lead process design across quote-to-cash, plan-to-produce, procure-to-pay, engineer-to-order/NPI, inventory, quality, finance, and costing.

Define standard process models that can scale across divisions, plants, and acquisitions.

Ensure business process decisions are documented and governed before system changes are approved.

Data, BI & Reporting Governance Own business data definitions and reporting governance across Epicor, Aegis, BI, and future systems.

Protect critical reporting during upgrades and establish a single-source-of-truth approach for key metrics.

Partner with BI/data resources to improve reporting integrity and executive visibility.

AI Solution Development & Engineering Team Leadership Within the AI governance, cybersecurity, data protection, and platform direction established by IT Executive Management, build and lead a small internal development team focused on engineering AI-enabled solutions for the business — including automation, analytics, document and data extraction, decision support, and integration tooling across Epicor, Aegis, and BI.Establish a…