Director, Program Management & Continuous Improvement

The Director of Program Management & Continuous Improvement owns Taylor Made's Global Programs function and drives operational improvement worldwide. This leader establishes and maintains a single, consistent methodology for global initiatives sponsored across the organization, and directly leads a team of Program Managers and Continuous Improvement Analysts who align stakeholders, set project expectations, and execute plans.

• Direct global Project & Program Management team's prioritization and maintenance of the project portfolio.
• Own cost, schedule, and performance for company programs and major program subsystems.
• Manage the budget for process improvement initiatives, ensuring effective resource allocation.
• Monitor and continuously improve Taylor Made's global Strategy Deployment process and structure.
• Manage the global Knowledge Transfer Center for Strategy Deployment & Initiative Management.
• Execute the global PM strategy — break down regional silos, build and scale best practices, and develop supporting procedures, systems, and tools.
• Own Executive Program Management Steer Co, formalizing executive sponsorship and prioritization.
• Build and maintain a rolling roadmap of projects required to deliver regional strategic initiatives.
• Lead, mentor, and manage a team across multiple locations, direct and indirect.
• Align with stakeholders on project scope, expected benefits, cost, resourcing, and timelines.
• Report project status to stakeholders and sponsors, proactively identifying and closing gaps.
• Define global standard work and templates for the formal project management process.
• Establish and track KPIs to measure program success and impact.
• Own reporting infrastructure and analytics standards supporting program KPIs and broader functions.
• Partner across departments to understand processes, surface challenges, and implement solutions.
• Lead change management planning & execution for major systems and process transitions (ERP/WMS/OMS).
• Coordinate governance across implementation vendors & partners on major cross-functional programs.
• Lead annual skill-building programs (Green Belt, coaching, facilitation, etc.).
• Foster a culture of lean thinking and data-driven continuous improvement.
• Perform other related duties and assignments as required.

• Excellent interpersonal and written/verbal communication skills.
• Skilled at scoping projects — benefits, resources, capital/operational expense, time frames.
• Ability to lead solution implementation in areas outside direct scope of responsibility.
• Ability to guide non-technical stakeholders to technical solutions.
• Strong financial and business acumen; highly organized and detail-oriented.
• Advanced resource management, analytical, and decision-making skills.
• Strong problem‑solving skills across any area of the business.
• Proficient in Microsoft Office (Excel, PowerPoint, Project, Visio).
• Ability to inspire teams and deliver constructive feedback that drives positive outcomes.
• Experience implementing or supporting major ERP/WMS systems (Infor experience a plus).
• Experience with Business Objects or Domo preferred.

• Bachelor's degree in Business, Engineering, or related field.
• 12+ years of PM experience leading complex, large‑scale projects and programs.
• 5+ years in a leadership capacity.
• Extensive experience facilitating cross‑functional teams.
• Experience with project management applications required;
  Click Up preferred.
• PMP, Six Sigma Black Belt, and Lean certifications preferred.

Requires frequent travel (~25%), primarily within the US with occasional international travel. Normal office and production floor…