Quality Technician , Temporary

HME has been creating innovative products for the drive-thru and pro-audio industries since 1971. From the very beginning, we’ve known these solutions would never have happened without the customer-focused people who make up our company. HME has a team environment with a culture of collaboration, learning, and growth. With subsidiaries located in California, Missouri, Canada, UK, India, and China, companies around the world depend on HME for clear, reliable communication solutions.

From setting the standard for drive-thru headsets and timer systems in the quick service restaurant (QSR) industry to developing professional audio equipment used in the Olympic Games, HME strives to create the newest, most innovative products on the market while providing quality care and attention to its customers. At HME you will have the opportunity to learn and grow while developing our future products.

Come join our team!

HME is looking for your talent! We are hiring for a temporary 6-month Quality Technician I position.

The Quality Technician I will work closely with the Supplier and Product Quality Engineering teams to support and improve the quality of our products and operations. The role will identify and troubleshoot processes, materials, or equipment problems to minimize downtime and recommend solutions to restore process flow. The role promotes, supports, and implements Lean Manufacturing and Continuous Improvement activities in manufacturing.

• Create and update ballooned drawings to facilitate incoming quality inspections.
• Support housekeeping, organization, and maintenance of QA lab; conduct tests as instructed by quality engineering.
• Request and manage material quarantines, including inspections, inventory transactions, dispositioning, and reporting of findings.
• Support evaluation and processing of Special Build Requests and other activities needed to assess part changes or deviations.
• Create inspection and rework instructions as needed.
• Set up and support quality inspection test stations as requested and through regular preventative maintenance.
• Create corrective action tickets and follow up with owners to ensure quick and effective resolution.
• Support nonconformance investigations; disposition materials that are segregated by production as defective; update tickets and dispositions; and escalates the need for supplier corrective actions to supplier quality engineering.
• Coordinate customer returns analysis through functional verification testing and follow-up with repair technicians and engineers.
• Assist in managing QA inventory locations through material transfers and audits.

• Working knowledge of electromechanical product manufacturing, test, and quality processes.
• Strong organizational and communication skills.
• Ability to interpret basic electro-mechanical part and assembly drawings.
• Proficient in basic application of test methodologies, procedures, and techniques.
• Understanding of ERP (Enterprise Resource Planning) systems for transacting/moving materials.
• Demonstrate an understanding of basic quality terms, definitions and concepts.
• Demonstrate the ability to apply ASQ 7 quality tools (Pareto, Fishbone, Flowchart, Control Chart, Check Sheet, Scatter diagrams, and Histograms).
• Understanding of MS Office applications required.
• Experience
  • 2+ years
• Education
  • License/Certification - Preferred
• Travel: 0%

The posted pay range, $20.44 - $27.22/hour, is what we reasonably expect to pay for the role. This may vary depending on experience and other factors.

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee will occasionally lift and move up to 10 pounds, 50 pounds with assistance.