F&B Assistant Manager - Aramark F&B at LEGOLAND CA Park

Job Description

In conjunction with Area Manager, the Assistant Manager supervises and coordinates the operational effectiveness of all assigned locations in area. Implements and enhances high level of service, quality, and sanitation standards within all facilities. Ensures that all guests are served in an efficient and friendly manner. Spends time daily in each facility to provide corrective and positive feedback for improving operations.

Ensures Food Service Operations are in line with guest forecasts. Ensuring the best possible experience for guests, with a special emphasis on making every child a hero at LEGOLAND California Resort.

COMPENSATION:
The Hourly rate for this position is $23.50/hr to $23.85/hr if both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark’s good faith and reasonable estimate of the compensation for this position as of the time of posting.

BENEFITS:
Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works.

For more information about Aramark benefits, :
Aramark Careers - Benefits & Compensation.

There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all applicable laws, including, but not limited to all applicable Fair Chance Ordinances and Acts. For jobs in San Francisco, this includes the San Francisco Fair Chance Ordinance.

• Lead by example, putting the customer first and delivering exceptional customer service.
• Step in to assist staff with any restaurant duties, including cooking, serving, bussing, dishwashing, cleaning, or any other necessary tasks.
• Build strong relationships with your workforce, being approachable and supportive.
• Effectively delegate various management responsibilities to restaurant leads.
• Assist with allergen and food preference requests from customers.
• Schedules and monitors labor hours to ensure that labor and payroll reports are accurate.
• Understand and strive to achieve Key Performance Indicators (KPIs) goals.
• Participate in a rotating shift as the on-call manager to handle restaurant closures, address park-wide F&B issues, and maintain staffing levels at all LEGOLAND F&B.

• Communicate effectively with employees, leads, managers, other departments, administration, and external parties.
• Conduct interviews for new hires and internal position applicants.
• Handle employee relations issues promptly and effectively.

• Ensure equipment is functioning properly and shop areas meet safety and health standards to pass audits or have ability to recognize and report safety hazards.
• Ensure all team leaders and employees are trained and execute proper health and safety requirements, adhering to Aramark and client’s, San Diego County, and OSHA safety policies and procedures.

• Manage ordering and inventory processes for assigned locations.
• Minimize food waste through effective management practices.
• Understand how forecast, labor, food cost and other expenses affect business and respond accordingly.

• Lead training sessions and identify areas for further team development.
• Assist with maintaining documentation regarding policies, procedures and other training records.
• Assist in performance management, including providing positive feedback to praise effective performance, and corrective feedback/ disciplinary actions as necessary to improve performance/ policy output.

• Assist with managing various catering events.
• Undertake frequent project management tasks.
• Conduct and participate in frequent meetings with other managers and team members to ensure business success.
• At Aramark,…