PT Sales Associate

Job Details

Job Location:

The Beacon - Carlsbad, CA 92009

Position Type:
Part Time

Education Level: High School

Salary Range: $18.59 - $20.69 Hourly

Travel Percentage:
Up to 25%

Job Shift: Any

Job Category:
Retail

We are a young‑at‑heart, fast‑growing furniture company, dedicated to helping people fill their homes with Total Comfort™. We design and innovate furniture solutions that are adaptable, washable, expandable, and delivered‑right‑to‑your‑door‑able, allowing our customers to live the life they want to live.

Our mission, Designed for Life, began with Sacs, a seat far better than a classic beanbag, made with repurposed Durafoam and designed to reduce environmental impact while providing cloud‑like comfort. From there we expanded to Sactionals, a customizable modular sectional that can be endlessly rearranged to evolve with you.

Our product line has grown a lot since our Sacs days, but our goal remains the same – to create truly adaptable, comfortable furniture that can be with you for life.

At Lovesac, we strive to be an employer of choice by embodying a culture that encourages team members to think and dream big. We call this Top Ambition. We aim to excel within our industry, make a meaningful impact on the world, and promote love and happiness in all aspects of our work.

As a Lovesac Sales Associate, you will use your ambition to create a welcoming and engaging in‑store experience and help customers design our products to fit their style and space.

• Actively engage customers using our Lovesac selling techniques.
• Achieve personal sales goals and key performance indicators.
• Provide attentive service to all customers and build customer loyalty.
• Demonstrate strong product knowledge and effectively demo, assist, and educate customers.
• Guide the customer from first interest to purchase, focusing on managing quotes, closing the sale, and maintaining relationships.
• Conduct customer outreach using company‑provided tools and communication methods.
• Quickly identify and resolve customer issues, ensuring a positive shopping experience.
• Maintain a welcoming and visually appealing store by following visual merchandising standards.
• Oversee store operations including opening and closing the store, inventory, exchanges, marketing, promotions, and ensure they are followed to company standards.
• Utilize company tools, sales data, and reports to prioritize tasks and support daily operations.
• Follow company policies and procedures, ensuring standards, minimizing risks, and maintaining safety.
• Meet or exceed individual sales goals and key performance indicators.
• Perform other duties as assigned by Management.

• Core Values:
  Top Ambition, We All Win Together, Conscious Operations, Do Less and Do Best, Love Matters
• Table‑Stakes Values:
  Willing to Sweep Floors, Grit, Positive, Self‑Aware, Self‑Starting, Insatiable Learners, Transparency, Customer‑Centric
• Builds Customer Centricity
• Drives Remark‑able Results
• Collaborates Effectively
• Makes Good Decisions
• Demonstrates Self‑Awareness

• 18 years of age or older.
• High‑School Diploma or equivalent.
• Minimum of 1 year of experience in a retail or customer service role.
• Able to work flexible hours including evenings, weekends, and holidays.
• Able to effectively utilize technology for sales and customer support, including internal CRM systems.
• Support Lovesac's omni‑channel customer experience by being flexible and able to assist in‑person at your home store, local stores, third‑party vendors, and remote customer service shifts.
• Must be able to travel as required to local stores, third‑party vendors, and occasional meetings.
• Demonstrate excellent judgment, integrity, and trustworthiness in managing financial transactions, handling sensitive data, protecting privacy, and ensuring safety.
• Effective communication skills and ability to manage conflict in a reasonable, nonconfrontational manner.
• Must be able to move objects (including medium to large furniture items up to 75 pounds) and perform physical tasks such as bending, twisting, kneeling, reaching, standing, stooping, walking, crawling, and climbing.

• Competitive Hourly Wage
• Quar…