Parts Counterperson

Provide customers (both internal and external) requested parts and accessories in a timely manner. In addition to specifying the correctly needed items, the Parts Counterperson is responsible to solicit additional sales; charges out merchandise using the Dealer Management System, follow-up on special orders, tag, store and process warranty parts, assist in conducting inventory cycle counts and keep inventory area, parts counter and retail area/displays clean and orderly.

High School

Less than 1 year

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The Parts Retail Associate position has the opportunity to interact with hundreds of customers to assist them in purchasing automotive parts. The goal is to create an exceptional buying experience to build customer loyalty to Auto Nation.

• Promptly meet and assist both the technician and the retail guest in a friendly and courteous manner.
• Obtain the correct parts and accessories for both the technician and the retail guest in a timely manner.
• Accurately price parts and accessories using the proper pricing source and transfer the information to the proper document and computer system.
• Answer telephone calls promptly, courteously, and make every effort to satisfy the caller’s inquiry.
• Stock incoming inventory in the correct location.
• Maintain the parts department in clean and orderly manner.
• Provide customers with needed information and offer additional sales opportunities.
• Create and maintain merchandising display to promote product sales.
• Provide an exceptional customer experience to drive loyalty.

• The performance of a Parts Retail Sales Associate is measured by achieving:
• Achieve Parts Sales Targets.
• Achieve Customer Satisfaction Targets.

• High School diploma or equivalent.
• Proven ability to provide an exceptional customer experience.
• One year of experience in an automotive parts department.
• One year of sales experience.
• Demonstrated communication and interpersonal skills.
• Organization and follow-up skills.

This position's pay range is $40k to $75k annually. Potential to earn more based on higher parts gross and overall performance.

• Competitive compensation and 401k matching.
• Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.
• Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and Auto Gear.
• Access amazing deals and discounts through You Decide, a website with offers from top providers and retailers.
• Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide.

Auto Nation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact.