Corporate Accounts Manager

Corporate Accounts Manager

The Corporate Accounts Manager is responsible for managing corporate account customers and prospecting new customers within the Quick Serve Restaurant industry. The CAM ensures that ongoing relationships are maintained and grown with customers while maximizing HME’s offerings and profitability. The key objective of the CAM is to grow revenue organically or via new logo acquisition by demonstrating HME’s value.

• Identify, prospect and win new HME customers. Determine who the key decision makers and mobilizers are and effectively communicate the value of HME Cloud services and product offerings in alignment with the prospect’s key business needs and drivers.
• Develop sales plans, including; account level targets, securing base business, net new business and identifying growth opportunities in current accounts and in new accounts
• Establish sales objectives by creating account management plans for target customers in support of corporate objectives.
• Collaborate with Regional Sales and Dealer networks to drive adoption of new technologies for corporate brand franchisees.

• Identify key decision makers in assigned customers and cultivate relationships to ensure satisfaction and confidence in all HME offerings.
• Develop a relationship strategy unique to each customer based on current and future needs that fosters a long‑term, trusted relationship with HME as a preferred choice for Crew Communications and Speed of Service solutions.
• Serve as the customer’s voice by ensuring that outstanding issues are resolved in a timely manner and to the customer’s complete satisfaction.
• Serve as the knowledge expert with respect to understanding assigned customer businesses and share this knowledge with other key internal partners to improve the overall customer experience.
• Communicate regularly internally to ensure all parties clearly understand your strategies necessary to meet assigned customers’ current and future needs.
• Maintain up to date customer data in CRM, tracking and reporting calls and visits, quote pipeline open items and other product, customer service and account management details.
• Identify and prospect potential HME customers. Determine who the key decision makers and influencers are and effectively communicate the value of HME Cloud services and product offerings in alignment with the prospect’s key business needs and drivers.
• Leveraging knowledge of the full suite of HME products and offerings, design/structure and deliver effective customer proposals that customize HME product portfolios to address the unique needs of each prospect.

Manage an assigned book of business; thoroughly understand the corporate entity’s business model, pain points, and growth needs; develop a customized portfolio of products and services to help their business succeed.

• Become the single point of contact for corporate accounts within your book of business for all items related to HME through in‑person calls and visits to corporate headquarters, promoting programs and services and achieving performance goals directly related to revenue targets.
• Responsible for managing negotiations with corporate accounts across the full sales cycle; from performing demonstrations that explain benefits and feature sets to explaining costs and business models.
• Leverage analytical skills to identify growth opportunities and suggest products to be deployed to the veterinary clinics as appropriate to the overall customized portfolio.
• Track performance of your book of business and share performance metrics with key clinics to ensure increased adoption and usage.

• BS degree in Business, Marketing or related field.
• 7+ years of successful account management/sales experience, preferably within the QSR industry.
• Experience managing Corporate Accounts or Key customers.
• Ability to call throughout an entire organization up to executive level.
• Ability to develop and execute winning sales strategies in a longer complex sales process.
• Ability to routinely travel 25%.
• Possess a valid Driver's License and acceptable Motor Vehicle Record.

Pay Range: $87,800.00 – $. This…