Account Manager

Benefits Account Manager

Location:

Carlsbad, CA

Salary: $75,000 - $90,000 per year.

Shift: Hybrid schedule (3 days in office, 2 days remote).

Talk, Solve, Smile—That's the Job. Looking for a role where you can connect, help, and grow? A Benefits Account Manager position gives you the chance to shine in customer support.

• Competitive weekly pay - because great service deserves it
• Good benefits—medical, dental, vision, and life insurance
• 401(k) option—plan for the future

• 5+ years of employee benefits experience within a consulting or brokerage environment
• Strong knowledge of group benefits programs for organizations with 25+ employees
• Deep understanding of employee benefits regulations, compliance requirements, and industry trends
• Experience with Ease and Employee Navigator platforms, including portal setup and administration
• California Life & Health License required
• Bachelor's degree preferred
• Strong understanding of medical, prescription, dental, vision, life, disability, and ancillary benefits products
• Excellent presentation, communication, and relationship-building skills
• Proficiency in Microsoft Outlook, Word, Excel, and Power Point
• Strong problem‑solving skills with the ability to anticipate client needs and develop solutions
• Ability to manage multiple priorities and deadlines in a fast‑paced environment
• Highly organized, detail‑oriented, and customer‑focused
• Ability to work collaboratively while confidently providing strategic recommendations to clients and stakeholders

• Serve as a trusted advisor to clients on employee benefits programs and long‑term benefits strategies
• Build and maintain strong client relationships through proactive communication and exceptional service
• Partner with brokers, carriers, TPAs, vendors, and HR teams to design and implement competitive benefits plans
• Manage benefit plan renewals, pricing discussions, and ongoing account service needs
• Advocate for clients by coordinating solutions and ensuring high levels of service from carriers and vendors
• Lead client meetings, presentations, open enrollment sessions, and employee education webinars
• Provide training and support to HR teams on benefits administration and plan management
• Help clients navigate compliance requirements and industry regulations
• Analyze medical, prescription, and ancillary benefit offerings to provide strategic recommendations
• Identify opportunities to enhance client benefits packages through additional products and services
• Collaborate with internal teams to deliver a seamless client experience and achieve account objectives

Staffmark is an equal opportunity employer. All applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Staffmark offers reasonable accommodations for qualified individuals with disabilities. Staffmark is an E‑Verify employer. By applying, you consent to receive contact from Staffmark Group and its affiliates.