Director, Key Account Management – IQVIA Clinical Technology

Director, Key Account Management – IQVIA Clinical Technology Responsibilities

• Maintains and further establishes strong professional relationships across the client organization; with a particular focus on e‑clinical technology, proactively but appropriately engages with client teams.
• Responsible for developing and maintaining deep client knowledge; understanding of their business priorities, organizational culture, product portfolio and pipeline, spend/budget priorities.
• Manages a systematic client‑feedback approach, soliciting information from client teams about experience of working with IQVIA.
• Act as the go‑to person to diffuse tensions and complaints emanating from IQVIA engagements for both IQVIA and client teams.

• Manage assigned strategic and key account relationships individually or in coordination with Global and Regional Sales Teams.
• Identify and respond to customer needs to define potential opportunities for Clinical Technology and propose appropriate tailored solutions in line with client needs.
• Collaborate with IQVIA’s Internal RFX, Pricing & Contracts team to support the sales cycle from RFX to sale.
• Collaborate with other members of the IQVIA Clinical technology team to support the sales strategy (e.g., solution engineers, product team, other technology, or services team members, etc.).

• Identify opportunities to engage with client teams to bring relevant marketing and Thought Leadership materials.
• Manage the annual Strategic Management Review conference.
• Identify or create opportunities to introduce relevant IQVIANs or teams who are working in areas of high interest for the client as part of ‘peer to peer’ engagement.

• Build on knowledge of client priorities and in close partnership with the Technology Business Partner and Global Account Director to identify strategic discussions and major opportunities for IQVIA.
• Actively engage in the Sales and Account Management community, bringing in relevant ideas and success stories from other major accounts.

• Extensive knowledge of Clinical Technology solutions.
• 10+ years of experience working in a Sales, business development or similar position within the pharmaceutical, CRO, health, life science or related regulated industry.
• Proven track record of managing mid‑level and high‑level contacts.
• Strong organizational, planning, project management skills.
• A developing record of customer contacts at the outsourcing, procurement and mid‑management level.
• Excellent business/industry awareness and a thorough understanding of industry trends and impact on the business.
• Excellent analytical skills in assessing and interpreting customer business data.
• Ability to maintain demanding timelines.
• Ability to influence others internally and externally.
• Adaptability and flexibility to changing priorities.
• Demonstrated ability to work creatively in a fast‑paced environment.
• Exceptional attention to detail and ability to work simultaneously on multiple priorities.
• Ability to work independently and as a team player.
• Excellent skills using Microsoft Office Suite:
  PowerPoint, Word, and Excel.
• Excellent oral and written communication skills.
• Ability to establish and maintain effective working relationships with co‑workers, managers, and clients.

Potential base pay range (annualized): $ - $. Actual base pay may vary based on qualifications, location, and schedule. Incentive plans, bonuses, and other compensation may also be offered.

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law.