Lead, Security Operations; CB

Position: Lead, Security Operations (CB)
** Lead, Security Operations ** **– We offer a competitive benefits package!
**** The

Location:

** This position is located in
** Carlsbad, California
** at our corporate headquarters.
* We offer competitive medical, dental, vision and matching 401-K plans
* Paid vacation, sick and holidays, tuition assistance, commuter benefits
** JOB OVERVIEW
** The Lead, Security Operations is responsible for overseeing daily physical security operations,   ensuring the safety and security of personnel, students, visitors, and property. This role serves as the   primary point of contact for on-site security matters, provides leadership to security officers, and   supports the implementation of security protocols and emergency response procedures.
** ESSENTIAL DUTIES AND RESPONSIBILITIES
** Security  
• Lead and coordinate the daily activities of security officers, including scheduling, training, and   performance oversight.  
• Oversee the Global Security Operations Center and execute the duties of a watch commander.

• Patrol and monitor buildings and campus to ensure a secure environment.  
• Respond to alarms, incidents, and emergencies, providing direction and support to staff and   coordinating with emergency services as needed.  
• Operate and oversee surveillance, access control, and intrusion detection systems.  
• Conduct inspections of buildings, equipment, and access points; identify and report irregularities   or safety concerns.  
• Maintain detailed logs and reports of incidents, observations, and security activities.  
• Serve as a liaison between security personnel and management, students, vendors, and the   public.  
• Assist in the development and enforcement of security policies, procedures, and standard   operating protocols.  
• Support the administration of security badges and access credentials.  
• Provide on-the-job training and mentorship to new hires and contract security personnel.  
• Participate in the drafting of SOPs and Corrective Action Reports (CARs).Perform vehicle patrols of the campus, especially during inclement weather.  
• Administer first aid, CPR, and AED in emergency situations until professional medical help arrives.  
• Monitor and report irregularities such as fire hazards, leaking water pipes, and security doors left   unlocked.  
• Record and maintain data such as property damage, unusual occurrences, and theft.  
• Perform other duties as assigned.  Competencies  
• Strong knowledge of physical security operations and emergency response protocols.  
• Proficient in using basic computer applications (e.g., Workday, MS Office, Teams).  
• Proficient in using Security systems related to CCTV, Access Control and Intrusion detection   systems.  
• Excellent communication and interpersonal skills; able to lead and motivate a team.  
• Strong problem-solving and decision-making abilities.  
• Detail-oriented with the ability to manage multiple tasks and priorities.  
• Demonstrated accountability and professionalism.  
• Ability to foster a respectful and inclusive environment.  
• Capable of drafting and reviewing operational documentation.  
• Responds to employee requests in a timely and courteous manner  
• Skilled in de-escalation techniques to manage and resolve conflicts calmly and effectively.  
• First‐aid, CPR and AED certified (or ability to be certified)  
• Ability to read and interpret documents such as safety rules, operating and maintenance   instructions, and procedure manuals  
• Ability to write routine reports and correspondence  
• Proven experience working in an organized, methodical, deadline‐oriented environment
** Required education and experience:*
* • High School Diploma and 5-6+ years of experience in security operations, or equivalent   combination of education and experience.

• Bachelor’s degree preferred.  
• Experience in a leadership role preferred.
** PHYSICAL REQUIREMENTS / WORK ENVIRONMENT (if applicable)*
* • Frequently required to walk, stand, and patrol for extended periods, including during inclement   weather and at night.  
• Regularly required to use hands to handle or operate security equipment, radios, and computers.  
• Must be able to talk, hear, and observe…