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Hotel Team Lead: Guest Experience & Ops Leader

Job in Carlsbad, Eddy County, New Mexico, 92002, USA
Listing for: ESA Management, LLC
Full Time position
Listed on 2026-10-06
Job specializations:
  • Hospitality / Hotel / Catering
    Hotel Management, Guest Services
Salary/Wage Range or Industry Benchmark: 29000 - 32000 USD Yearly USD 29000.00 32000.00 YEAR
Job Description & How to Apply Below

ESA Management, LLC is seeking a Team Lead to assist the General Manager in operating the hotel on a day-to-day basis, driving guest satisfaction and operational KPIs.

The role resolves guest and associate issues, supports training, and assumes GM responsibilities when required, while enforcing safety procedures and brand standards.

You will supervise 8 to 15 hourly associates, prioritize daily tasks, control costs, and contribute to a positive, high-performing hotel environment in Carlsbad.

As a Hotel Team Lead:
Guest Experience & Ops Leader, you will play an important part at ESA Management, LLC in Carlsbad, CA, United States.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Hotel Team Lead:
Guest Experience & Ops Leader role in the description above.

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