Sr. Underwriting Services Representative- Payroll Services

Sr. Underwriting Services Representative - Payroll Services

Join to apply for the Sr. Underwriting Services Representative - Payroll Services role at CopperPoint Insurance Companies
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CopperPoint has an exciting opportunity for a Sr. Underwriting Services Representative - Payroll Services. In this role, you will support Payroll Services in the issuing, binding, and ongoing maintenance of new and renewal business, while managing mid‑term policy changes by reviewing and obtaining required information from insureds and agents. You will own the execution of senior‑level tasks involving rating bureaus, agents, and insureds, and serve as a subject‑matter expert, ensuring accuracy, efficiency, and high‑quality service across the underwriting process.

• Support binding and issuing new business and renewal accounts, including editing, web searches, and entering loss information.
• Support executing endorsement, cancellation, and reinstatement within defined guidelines.
• Support processing Broker of Service/Broker of Record requests.
• Support processing all other defined tasks associated with new product/or vertical launches.
• Assist in mentoring and training new employees.
• Serve as point of contact for agents/brokers and insureds.
• Assist with special projects and user assistance testing.
• Primary back‑ups to Team Leads.
• Customer relations management.

• Bachelor’s degree in a related field, or equivalent work experience.
• Knowledge and skill levels acquired through undergraduate studies, especially in risk management, business administration, finance, or marketing (a plus).
• Minimum of three years work experience in insurance or an office environment.
• Knowledge and/or experience with commercial lines insurance.
• Detail oriented.
• Excellent customer service skills.
• Ability to work in a team environment.
• Ability to plan and organize.
• Accountability and dependability.
• Excellent problem‑solving skills.
• Focus on quality.
• Ability to deliver business results.
• Ability to partner effectively with the Payroll Services division.

• Eligible to participate in CopperPoint benefit plans including medical, dental, vision, short‑term and long‑term disability, life insurance, health savings account, flexible spending account, and a 401(k) plan.
• Basic Life Insurance and AD&D at two times annual salary, short‑ and long‑term disability coverage, and Employee Assistance Plan are provided at no cost to the employee.
• Paid Time Off accrual of 0.0692 hours per paid hour (approx. 18 days a year) plus 10 paid holidays per year.

• $45,000 – $55,000 annually (may vary by skills, experience, education, location)
• Potential discretionary annual bonus in addition to base salary.

Mid‑Senior level

Full‑time

Finance and Sales

Insurance

CopperPoint is an equal‑employment opportunity employer. All qualified applicants will receive consideration without regard to race, color, sex, religion, age, national origin, disability, veteran status, sexual orientation, gender identity or expression, marital status, ancestry or citizenship status, genetic information, pregnancy status, or any other characteristic protected. CopperPoint maintains a drug‑free workplace.