Program Manager - Carlsbad, NM

Job Description

Akima Global Logistics is seeking a project manager to lead and manage its Facilities Operations and Maintenance Contract at the Federal Law Enforce Training Center - Artesia New Mexico. The Project Manager (PM) will be responsible for the overall management, execution, and performance of the FLETC Artesia Facilities Operations & Maintenance (F O&M) contract. The PM serves as the Contractor’s senior on-site representative and primary interface with the Government Contracting Officer (KO), Contracting Officer’s Representative (COR), FLETC leadership, and other Government stakeholders.

The PM provides strategic, operational and day-to-day leadership to ensure all contract requirements are executed safely, efficiently, and in accordance with the Performance Work Statement (PWS), applicable laws and regulations, contractual requirements, and company policies. The PM is accountable for cost, schedule, quality, safety, workforce performance, customer satisfaction, property accountability, subcontractor performance, and continuous improvement.

The PM establishes an environment of "Quality Builds Trust", maintains a proactive customer relationship, and ensures the Government receives timely communication, responsive service, and reliable facility support.

Serve as the senior Contractor representative and primary point of contact for day-to-day contract execution.

Maintain comprehensive knowledge of the PWS, contract, modifications, technical requirements, deliverables, and applicable Federal regulations.

Direct all contract activities to ensure requirements are performed within established cost, schedule, quality, and performance parameters.

Establish and maintain an effective contract management structure, organizational alignment, and delegation of responsibilities.

Monitor contract performance and identify potential performance, schedule, cost, or compliance issues before they affect mission execution.

Ensure timely preparation and submission of required Government deliverables, reports, correspondence, and management products.

Manage contract changes, Government requests, equitable adjustment considerations, and scope-related issues in coordination with company leadership and contracts personnel.

Maintain a no-surprises management philosophy through timely elevation and resolution of emerging issues

Develop and maintain a professional, collaborative relationship with the KO, COR, FLETC leadership, and Government stakeholders.

Conduct regular performance reviews with Government representatives and ensure action items are documented, assigned, tracked, and closed.

Respond promptly to Government concerns and establish corrective actions when required.

Represent the company at Government meetings, inspections, performance reviews, planning sessions, and other contract-related engagements.

Ensure Government communications are appropriately coordinated and documented.

Anticipate customer requirements and identify opportunities to improve service delivery and mission support.

Provide leadership and oversight of the FLETC Artesia workforce, including operations, maintenance, administrative, and support personnel.

Ensure staffing levels, qualifications, certifications, training, and employee performance meet contract requirements.

Establish effective workforce planning, scheduling, retention, succession, and recruitment strategies.

Ensure compliance with applicable Collective Bargaining Agreement (CBA) requirements, Service Contract Act (SCA) obligations, wage determinations, and company policies.

Coordinate with Human Resources, Labor Relations, Recruiting, and senior management on employee relations, disciplinary matters, grievances, staffing challenges, and labor issues.

Promote employee engagement, accountability, professional development, and retention.

Ensure supervisors and leads understand their responsibilities for workforce management and contract performance.

Direct integrated facilities operations and maintenance activities supporting FLETC Artesia's mission.

Ensure preventive and corrective maintenance programs are effectively planned, scheduled, executed, and documented.

Monitor facility condition, equipment reliability, deferred maintenance, work-order backlogs, and recurring failures.

Ensure maintenance activities comply with manufacturer requirements, applicable codes,…