FT Service Manager
Listed on 2026-08-02
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Retail
Retail & Store Manager, Operations Management -
Management
Retail & Store Manager, Operations Management
Job Details
Job Location:
Carlsbad, NM 88220
Primary Objective:
The primary objective as a member of store management is to provide our customers with quality team service, clean and organized surroundings in accordance to the company standards and instructions; sharing the responsibility and accountability for sales performance, productivity of staff, loss prevention, merchandising, safety and operating functions of the store while in charge.
- Exercise good judgment and initiative to supervise and direct the activities of the store.
- Ability to maintain a sense of urgency and systematically meet all deadlines imposed by the corporate office and store management while delivering quality team service.
- Organize work to maintain a smooth work flow.
- Ability to communicate effectively, coordinate staffing schedule to ensure team service, direct and train employees.
- Cooperative and professional at all times; keep confidences, maintaining a good working relationship with co-workers and management, follow both written and verbal directives/assignments.
- Learn and understand the accurate use of all equipment and policies and procedures.
- Recognize urgent situations.
- Requires full range of body motion, including, but not limited to: walking, sitting, crouching, stooping, kneeling, squatting, twisting, stretching, pushing, pulling, and eye-hand coordination.
- Requires extensive standing and walking.
- Occasionally lifting up to 50 lbs.
- Requires working under stressful conditions and occasional extended hours.
Qualifications:
A minimum of 3 months of supervisory experience (as a key carrier, shift lead, team lead) in a similar retail environment or a minimum of 6 weeks of experience as sales/cashier order to promote a sales/cashier or a shoe associate that has less than 45 days of employment with Melrose, they must have a minimum of 2 months of prior supervisory experience that can be verified.
(Must fill out promotion request form and submit to HR)
Bronze & Silver Stores
- Must be a minimum of 18 years old. If still in high school must be a senior.
Gold & Platinum Stores
- Must be a minimum of 18 years and out of high school.
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