Technical Program Manager

SQUAN is a trusted leader in critical network infrastructure solutions that connects people, communities, and technology to the world. Partnering with top telecommunications providers, municipalities, and utilities, SQUAN drives advancements in Smart Cities, connectivity, and AI-powered technologies. Known for its experienced team of engineers, technicians, and managers, SQUAN delivers high-quality network design, engineering, construction, and deployment services. With a focus on continuous innovation, SQUAN has completed thousands of fiber, power, wireless, telecom engineering, and data center construction projects, contributing to the connectivity of large cities, small towns, and rural communities.

Join a company dedicated to empowering its employees and building the future of communication.

• Manage day-to-day execution of customer deployments and infrastructure projects
• Coordinate scheduling, logistics, staffing, materials, and field execution activities
• Manage ticket lifecycle activities from intake through closure, including scheduling, dispatch coordination, escalation management, status tracking, and customer updates
• Coordinate internal resources, subcontractors, vendors, and day labor personnel to support project execution requirements
• Oversee vendor performance, workforce accountability, labor quality, and onsite execution standards
• Drive milestone tracking, reporting, customer deliverables, and operational status reviews
• Support budget tracking, labor forecasting, and project planning activities
• Facilitate kickoff calls, customer meetings, operational reviews, and execution planning sessions
• Maintain accountability across vendors, subcontractors, internal teams, and customer stakeholders
• Assist with issue escalation management, risk mitigation, and recovery planning
• Ensure project documentation, testing records, and closeout packages are completed accurately and on time
• Support customer communication throughout all phases of deployment and project execution
• Serve as a customer escalation and complaint resolution resource to help drive issue ownership and corrective actions

• Support budget tracking, labor forecasting, and project planning activities
• Support deployment strategy across hyperscale, colocation, edge, telecom, and critical infrastructure environments
• Coordinate cross-functional execution between engineering, operations, field services, quality teams, and customer stakeholders
• Assist in development and standardization of SOPs, EDPs, MOPs, workflow procedures, and quality processes
• Develop detailed Engineering Deployment Plans (EDPs) and technical execution documentation aligned to customer standards and deployment requirements
• Create and manage Levels of Effort (LOE) for labor forecasting, project planning, resource allocation, and deployment strategy
• Review and validate cable pathway designs, routing strategies, rack elevations, pathway utilization, and deployment readiness
• Perform cable pathing markups and construction drawing reviews to ensure execution accuracy and operational efficiency
• Validate completed work against customer standards, scope requirements, quality benchmarks, and acceptance criteria
• Review OTDR, OLTS, and infrastructure testing results to support troubleshooting, quality validation, and customer acceptance requirements
• Support quality assurance inspections, turnover audits, and final acceptance reviews
• Participate in technical discussions involving:
• Structured cabling systems
• Fiber testing and certification
• AC/DC power infrastructure
• Network infrastructure validation
• Data center readiness and commissioning
• Edge and POP infrastructure deployments
• Support customer-facing technical discussions and solution alignment activities
• Assist with identifying operational gaps and recommending scalable process improvements
• Help drive deployment consistency, quality assurance, and execution standards across programs

• Prepare, maintain, and continuously update customer-facing and internal project trackers
• Develop workflow management processes to improve operational visibility,…