Bilingual Sales Reprsentitive

General Description

The Bilingual Sales Representative is responsible for promoting the Carlton Farms brand through positive interactions with current and prospective customers, including English- and Spanish-speaking customers. This position requires fluency in both English and Spanish to effectively serve and grow Carlton Farms' bilingual customer base.

• Help customers find solutions for the products they wish to order, in terms of both timely delivery and desired product.
• Identify new customer opportunities, present them to the sales manager, and continually grow the business whenever possible.
• Adhere to pricing from weekly price sheets provided by the sales manager unless otherwise approved. Any exception pricing provided to customers must be agreed upon with the sales manager.
• Maximize product value by selling the best possible margin product as directed by the sales manager, offering the 2nd or 3rd best option as needed and approved.
• Make all sales calls to customers in a timely manner.
• Submit sales orders as they are taken, and reinforce with customers the need to place orders in time to meet the required 3:00 pm cutoff.
• Make every effort to sell customers something on each call — do not let a customer end a call without ordering.
• Determine when an in-person visit will improve the customer relationship and communicate that need to the sales manager for discussion.
• Provide bilingual (English/Spanish) communication support to customers, prospects, and internal teams as needed to ensure clear, accurate service.

• Bilingual required — fluent in both English and Spanish (spoken and written).
• 5+ years in a manufacturing or food industry sales position preferred.
• Excellent verbal and written communication skills.
• Detail-oriented, analytical, and willing to put in the time needed to meet deadlines.

• Strong computer skills required. (Microsoft Office Suite experience required (Word, Excel).
• Google Suite experience preferred.
• Salesforce experience preferred.
• 10-key, phone, and fax proficiency.

• Ability to sit or stand for prolonged periods while using a computer keyboard, computer monitor, and telephone.
• Ability to lift, carry, and transport work-related materials that may occasionally weigh up to 25 lbs.