Account Coordinator - Post Repo; M-F EST

Account Coordinator Position

We are seeking an Account Coordinator with experience in customer service and finance to join our dedicated team. The role focuses on providing excellent customer support and maintaining strong client relationships.

• Manage and process accounts within the internal queue to meet company service level agreements.
• Support inbound inquiries from internal and external customers.
• Initiate outbound calls to customers and recovery vendors.
• Partner across departments to meet customer service levels.
• Collect and provide clear, accurate, and complete information using the right tools and procedures.

• 1–2 years of experience in customer service, finance, or the automotive industry.
• High school diploma or equivalent (Bachelor's degree preferred).
• Ability to effectively manage accounts and provide exceptional customer service.
• Excellent written and verbal communication skills.
• Ability to work independently, efficiently, and meet all time commitments.
• Proficiency with computer systems and Google Workspace applications.

• Experience with web technology.
• Additional finance or automotive industry experience.

Hourly: $19.00 – $20.00 USD

OPENLANE is an equal opportunity employer and a drug‑free workplace.