Hybrid Customer Care Specialist - Fast-Paced
Job in
Carmel, Hamilton County, Indiana, 46033, USA
Listed on 2026-07-25
Listing for:
Cox Automotive Inc.
Full Time
position Listed on 2026-07-25
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support, HelpDesk/Support
Job Description & How to Apply Below
Next Gear Capital, a Cox Automotive brand, is seeking a Customer Care Specialist to join our Client Experience Team. You will handle inbound calls, chats, and SMS about accounts and service inquiries from our client base, working with internal departments to resolve concerns.
The role offers a hybrid call center environment with hours typically 9:00 AM–8:00 PM EST, and occasional overtime. You will need strong communication and problem-solving skills and the ability to work with our proprietary
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