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Associate-Guest Relations
Job in
Carmel, Hamilton County, Indiana, 46033, USA
Listed on 2026-07-30
Listing for:
Direct Jobs
Full Time
position Listed on 2026-07-30
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Overview
Schedule: Supplemental hours Rotating Shifts (0-24 hours, varies at the needs of the department)
Department Supported: Patient Experience
Work Location: North Hospital
Primary Responsibilities:
Sets the tone for an exceptional experience by welcoming all guests to our organization in a friendly, helpful manner. Serves as an information resource by answering questions, providing accurate up-to-date information and giving directions to areas within the hospital and any adjoining medical facilities. Responsible for being a culture champion by embracing and demonstrating the mission and vision of the organization.
Requires a concierge level customer service attitude.
- High School Diploma/GED required.
- Previous concierge level customer service experience preferred.
- Previous healthcare experience involving patient/public contact preferred.
- Be at work on time
- Functioning well independently after training.
Position Requirements
10+ Years
work experience
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