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Customer Care Specialist: Retention & Billing Support
Job in
Carmel, Hamilton County, Indiana, 46032, USA
Listed on 2026-09-06
Listing for:
Mainstream Fiber Networks
Full Time
position Listed on 2026-09-06
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Mainstream Fiber Networks in Corydon, IN is seeking a Customer Care Specialist to manage customer accounts, process changes, and handle billing inquiries in a hands-on, in-office environment. You will address escalations, perform troubleshooting, and collaborate with sales and technical teams to ensure seamless service delivery.
The role emphasizes retention, upsell opportunities, and high-quality customer interactions across multiple channels, with Monday–Friday hours and a strong emphasis on
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