Applications Engineer position at Carmel

Applications Engineer

Location:

Carmel, IN

Type:
Permanent

• Customizes and validates Horton products for use in OEM customer applications.
• Visits customer locations at project initiation to understand customer needs.
• Directs the modeling and drafting of concepts into design-ready drawings.
• Validates materials and concepts through analysis and testing, working closely with Test and Research staff.
• Determines readiness of product aspects for release and authorizes release of drawings and literature.
• Supports ongoing improvement of existing product designs.
• Develops test designs to measure function and quality of products and to test new ideas or modifications.
• Provides technical expertise in support of improvements to existing designs and authorizes product design revisions resulting from Engineering Change Requests.
• Provides engineering support to modify existing products to meet customer requirements while retaining functionality and quality.
• Directs the activities of the technical staff.
• Trains staff members in creative problem solving, product development, and the use of CAD software.
• Leads and prioritizes staff activities to develop an effective design unit.
• Provides design-related support to sales and management, assisting sales staff to respond to customer requests.
• Attends sales and marketing planning meetings to discuss design needs and brainstorm ideas to meet customer or market requirements.
• Travels with sales staff to customer locations to observe applications and collect information necessary for addressing specific needs.
• Attends trade shows and answers technical questions while staffing the trade show booth.
• Participates in vendor screening to evaluate products for use by the client.
• Provides technical product expertise to OEM and end customers.
• Provides on-site assistance to OEM customers to ensure successful application of Horton products.
• Provides field service to diagnose or repair equipment to meet client operational standards.
• Meets with various levels of customer staff, including decision makers and product users, to resolve problems with product applications.
• Provides diagnosis of field failures and reports the information.
• Maintains field service files to track product trends and reports potential trouble to Engineering Supervisor or Director of Engineering.
• Troubleshoots problems and identifies causes for warranty issues to prevent repeat occurrences.
• Collaborates with Engineering Manager, Sales account personnel, and Warranty Manager to resolve warranty matters regarding sold goods.
• Coordinates product field tests to determine production suitability of new or improved designs.
• Works with Engineering personnel and the PEP Coordinator to set up field tests to identify specific existing or potential future problems.
• Collects performance information in the field and writes detailed reports that contribute to design development.
• Provides technical training in support of Horton employees.
• Provides training to sales personnel.
• Provides product-related technical orientation to customer maintenance staff.

• Four-year engineering degree; 2–5 years of varied engineering experience.

All your information will be kept confidential according to EEO guidelines.

For more information, contact [email protected] or .