Consumer Banking Apprentice
Listed on 2026-07-08
-
Finance & Banking
Bank Customer Service, Banking & Finance, Banking Operations
First Merchants Bank is seeking a Consumer Banking Apprentice to join our team! The Consumer Banking Apprenticeship Program offers insight and hands‑on experience across all areas and levels of the bank. This unique opportunity allows students to explore the full range of careers in banking, far beyond the traditional teller role. Apprentices follow a structured pathway toward a rewarding future in financial services, learning about customer service, lending, operations, compliance, and more.
The Consumer Banking Apprenticeship is in partnership with the Financial Services Academy, part of the Indiana Career Apprenticeship Pathway. This opportunity is open to High School students only and is part of the INCAP program and schedule.
The Role
Service Associates assist clients with day‑to‑day banking needs by helping them manage their money through bank products. They serve as the frontline representatives of a bank, building relationships and supporting clients' financial well‑being. As apprentices progress toward becoming fully trained Service Associates, they will gain a solid understanding of key banking concepts and practices throughout the two‑year program, leading to a broad understanding of banking, including:
- Banking Structure, Strategy, and Leadership
- Customer‑Facing Services
- Lending and Products
- Compliance and Security
- Core, Transferable Professional Skills
While participating in this apprenticeship, you will be expected to work towards the following:
- Indiana High School Diploma
- Honors Plus Employment Seal
- INCAP AP Credential
- Financial Services Academy Retail Banking Certificate
- Junior or Senior in High School
- Enrolled in the Honors Plus Employment Seal program as part of your high school curriculum
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).