Commercial Loan Processor

Description

Lead commercial processing team to support Commercial Loan Officers in activities associated with originating and servicing Commercial and Agricultural Loans, in a positive manner. This includes responsibility for delegating, preparing, processing, and maintaining loan documentation for simple to complex commercial loans. Be a team mentor and resource to incoming team members. Develop, implement, and maintain training processes for commercial processing staff.

Be a strong communicator and role model to assist in achieving department and company goals.

• Manage Commercial Loan Processing team members to stay aligned and working toward shared goals
• Support Commercial Loan staff with workflow assignments
• Prepare and act as a liaison for internal and external audits
• Participate and seek leadership development opportunities
• Perform / assist with certain loan closings as requested by loan officer
• Test and update written procedures as processes change and training takes place

• Ensure proper documentation exists following approval.
• Communicate loan file status with Loan Officer and commercial administration staff as appropriate.
• Process loan closing documents using Finastra Financial Software.
• Work with legal counsel to ensure closing documents adhere to approval specifications
• Perfect security as necessary.
• Creating flood insurance worksheets and reviewing policy parameters
• Board and keying loans in the core system
• Review reports on input and verifying information was keyed correctly
• Communicate with participation banks and outside investors
• Communicate with title companies
• Support participation transactions and investor reporting as needed
• Virtually print and or scan closed loan packages, documents, and correspondence to individual client files
• Process loan payments and advances
• Input and process detailed SBA loans through electronic loan processing system

• Maintain sufficient knowledge of bank systems
• Maintain sufficient knowledge of regulations that impact the Commercial Loan Processing team
• Research root cause of issues identified within LAS, LCM, FMS, and other external resources
• Document procedures as appropriate
• Review current operations to promote improvement and optimization of business processes
• Communicate process changes to impacted individuals

• Direct workflow and procedures of the processing team with Laser Pro
• Develop and test updates through Laser Pro defaults to adhere to compliance guidelines
• Work with Laser Pro, outside vendors, loan officers, underwriters, and processors to determine best practices

• Assist Internal and External Customers to Service and Exceed Expectations
• Review Vendor Invoices
• Monitor/Review Daily and Monthly LAS Reports in Director
• Complete assigned department self-assessments
• Prepare and respond to audit requests
• Balance various monthly accounts
• Direct workflow and procedures of the processing team with Laser Pro
• Develop and test updates through Laser Pro defaults to adhere to compliance guidelines
• Work with Laser Pro, outside vendors, loan officers, underwriters, and processors to determine best practices
• Work to enhance team productivity through system default suggestions, business analytic reports, specification changes, internal and external training, LAS testing, Foxtrot, and additional resources

• Set a positive example in leading staff
• Lead staff toward achieving department and company goals
• Coach, guide, and inspire team members
• Motivate team members through challenging times and guide individuals through their career progressions
• Demonstrate sensitivity
• Promote working together
• Provides support
• Respectful of others

• Use logical reasoning to connect actions to outcomes
• Ability to forecast events based on current situations
• Able to generate alternative solutions to problems

• Proactively complete tasks
• Solve problems
• Improve processes
• Enhance products
• Uses time and resources well
• Meets established deadlines

• Consistency of work quality
• Compliance with standards, requirements, and expectations
• Tracking of numerical data and detailed organizational information
• Careful application of grammar, spelling, and punctuation rules

• Abide and coach to established quality customer service levels
• Attentive to internal and external customer needs