Medical Assistant II-Multi-Specialty-Carmel

Overview

We are seeking a Medical Assistant II to join our team at IU Health North MOB. This role supports both Suite 565 and Suite 545, with flexibility to assist in either location based on clinic needs. Our ideal candidate delivers exceptional patient-centered care, communicates professionally, and thrives in a supportive, collaborative environment.

• Rooming 10-20 patients per day
• Taking and recording vital signs
• Reviewing intake forms
• Chart prep
• Managing patient messages as needed
• Performing point-of-care (POC) testing
• Supporting care for pediatric patients
• Assisting both clinic suites when needed

You’ll join a team of 4 Medical Assistants who support two clinic suites on the same floor.

We value team members who are:

• Certified
• Civil, patient, and flexible
• Highly dependable with strong work ethic
• Skilled in time management
• Customer-service oriented
• Focused on delivering patient-centered care
• Easy to work with, positive, and approachable

IU Health North Medical Office Building

11725 N. Illinois Street

Suites 565 & 545

Carmel, IN 46032

As Indiana’s largest and most comprehensive healthcare system—and the #1 ranked healthcare system in the state—we offer:

• 401(k) retirement savings with employer match
• Tuition reimbursement
• Student loan forgiveness opportunities (per federal program guidelines)
• Employee Assistance Program (EAP) - Counseling at no cost
• Healthy Results wellness program - Earn points that convert into a biweekly financial incentive

Under the supervision of the designated supervisor and assigned physician, performs duties associated with direct patient care and clinical direction to provide patient care given in accordance with the organization standards. Assures completeness of ordered procedures and treatments, assures smooth patient flow, performs general lab work, instructs patients concerning procedures, treatments and needs, and ensures medical orders and referrals are carried out accurately and in a timely manner.

Performs registration and scheduling activities per organizational and departmental procedures. Maintains EMR files and performs general front office functions as needed. May perform computerized physician order entry, only if directed by assigned physician. Expected to precept current MA team members or MA Externs as requested by leadership.

• AHA Basic Life Support for healthcare workers certification required. Other advanced life support certifications may be required per unit/department specialty according to patient care policies.
• High school diploma or equivalent required. Graduation from a Medical Assistant program required.
• Current certification in medical assisting required from America Association of Medical Assistants (CMA), American Medical Technologists (RMA), National Health Career Association (CCMA), National Center for competency Testing (NCMA), and/or American Medical Certification Association (CMAC).
• Knowledge of OSHA, CLIA, and ADA required.
• Knowledge of ICD-10 and CPT coding required.
• TB validated (to administer or read) or validation obtained within 6 months of hire preferred.
• Knowledge of Business Unit Quality Programs, Meaningful Use and Standard Work Programs and concepts within 6 months of hire.
• Knowledge of standard laboratory and medical procedures.
• Knowledge of insurance plans and third-party payers.
• Ability to master standard clinical competencies per current Clinical policy, Point of Care and Skills Competency checklists.
• Requires basic math and accurate data collection and entry skills.