Catering Manager

Description

The Catering Manager is a hands-on leader responsible for the operational execution of all banquet, catering, and special events at The Bridgewater Club. This role provides day-to-day leadership to the catering service team while ensuring events are delivered at the highest level of quality, service, and professionalism consistent with the Club’s standards.

Reporting to the Director of Catering & Events
, the Catering Manager works closely with Culinary, Food & Beverage, and Club leadership to support seamless event execution, member programming, and a positive, service-driven team culture.

• Lead the daily execution of all banquet, catering, and special events, from setup through breakdown.
• Serve as the on-site manager for events, ensuring proper staffing, service flow, timing, and guest satisfaction.
• Oversee room setups, décor, diagrams, and final pre-event inspections.
• Coordinate closely with the culinary team to ensure food quality and service timing.
• Actively participate in event service, including large-scale events and golf outings.
• Address guest concerns professionally and promptly.
• Monitor sanitation, safety, and service standards.

• Assist with managing banquet labor, payroll, and operating expenses.
• Track banquet beverage usage and support inventory controls.
• Maintain banquet supply pars and décor inventory.
• Ensure proper storage and care of banquet equipment.
• Review and manage BEOs and event diagrams.

• Provide leadership to banquet captains and service staff.
• Recruit, train, schedule, and develop banquet team members.
• Foster a positive, accountable, and guest-focused culture.
• Lead pre-shift meetings and support cross-department communication.
• Coach and mentor team members.

• Support club-hosted events and member programming.
• Manage reservations, diagrams, and BEOs for club events.

• High school diploma or GED required.
• Minimum of 2 years of experience in banquet or catering operations.
• Strong knowledge of food & beverage service standards.
• Proven leadership experience in a fast-paced environment.
• Strong organizational and communication skills.
• Professional appearance aligned with a luxury private club environment.
• Flexible schedule including evenings, weekends, and holidays.

• Experience in a luxury country club or upscale hospitality setting.
• Familiarity with banquet event systems and BEO platforms.