Guest Service Agent

Working alongside the amazing team at The Quail, we are seeking a Full-Time & Part-Time Guest Service Agent to support our Front Office Department.

• Responsible for all guest services related to the objectives of the property.
• Handle guest check‑in, check‑out and share general knowledge about the property, our company, and local attractions.
• Provide prompt and courteous switchboard services by taking reservations and transferring phone calls.
• Work closely with the Housekeeping Department to ensure rooms are cleaned on time and special requests are honored.

• Bachelor's Degree preferred or a combination of education, training, and experience.
• Able to work in a fast‑paced environment.
• Great verbal communication skills.
• Excellent computer skills.
• Must be outgoing, sociable, and well spoken.
• Prior hotel front desk experience required.
• Opera / Opera Cloud experience preferred.

• Exceptional medical benefits.
• Employee discounts on Lodge, Golf, and Dining services.
• Here is a highly prestigious hotel located in sunny Carmel Valley, California.

Salary: $24.25 per hour