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Technical Support

Senior Product Support Lead: Backlog & Escalations

Job in Carmel, Hamilton County, Indiana, 46033, USA
Listing for: Allied Solutions, LLC
Full Time position
Listed on 2026-02-09
Job specializations:
  • IT/Tech
    Technical Support
Job Description & How to Apply Below
A leading financial services company in Carmel, IN is seeking a Product Support Lead to oversee the product support backlog, ensuring quick and effective resolution of issues. The ideal candidate will have 5-7 years of experience in support roles and leadership, with strong technical expertise and problem-solving skills. This role also involves mentoring analysts and facilitating cross-functional collaboration. A robust compensation package including medical, dental, vision insurance, and PTO is offered.
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Position Requirements
10+ Years work experience
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