Technical Writer

Position:
Technical Writer

Location:

Hybrid - Carmel, IN - Onsite 3 days/week

Type: 6-month Contract

Minimum education:

Bachelor Must

Years of work experience: 5 year(s)

The ideal candidate is a Carmel, IN resident with 5+ years of proven experience revising operating procedures, managing the full documentation lifecycle, and translating complex technical information into clear, concise content. They should also have hands-on experience with Document Management Systems, Human Performance Improvement (HPI) practices, or Project Management methodologies.

Position Overview:

Client is seeking an experienced Technical Writer for maintaining Operating Procedures. Integral in interpreting complex technical information into understandable materials. The Technical Writer/Communication Analyst acts as reviewer/convener, user champion, editor, publisher, and promoter. Continuous improvement mind-set. This role works closely with Operations leadership and Control Center staff.

Position Duties:

Revise and maintain operating procedures throughout the full document lifecycle.

Collaborate with subject matter experts (SMEs) for content validation and approval.

Serve as user champion, editor, and documentation convener.

Coordinate efforts across departments to ensure timely delivery of high-quality documents.

Present technical information clearly for a variety of internal audiences.

Promote consistency, compliance, and usability across all written materials.

Must have

Strong written and verbal communication skills.

- 5 year(s) of experience

Ability to read and comprehend instructions, policies and procedures.

- 5 year(s) of experience

Ability to articulate in writing detailed concepts and to present information to a variety of audiences in a clear and concise manner.

- 5 year(s) of experience

Ability to coordinate across the organization to complete projects on time with minimal supervision.

- 5 year(s) of experience

Ability to work within a fast-paced, deadline-oriented environment with minimal supervision.

- 5 year(s) of experience

Ability to provide an excellent customer experience to both internal and external clients.

- 5 year(s) of experience

Demonstrated experience with writing reports.

- 5 year(s) of experience

Document Management System(s)- 1 year(s) of experience

Human Performance Improvement (HPI)- 1 year(s) of experience

Project Management- 1 year(s) of experience

Nice to have

Procedure Professionals Association (PPA) procedure writer certification

Previous energy industry experience

Adobe Frame Maker, or experience working in similar writing software

Prior experience working in a regulated environment using writing standards.

Understanding NERC, FERC Regulatory Compliance Requirements

Required Skills:

Bachelor's degree in Technical Writing, Communications, English, or related field (or equivalent of 4 years of relevant experience).

Strong written and verbal communication skills.

Ability to read and comprehend instructions, policies and procedures.

Ability to articulate in writing detailed concepts and to present information to a variety of audiences in a clear and concise manner.

Ability to coordinate across the organization to complete projects on time with minimal supervision.

Ability to work within a fast-paced, deadline-oriented environment with minimal supervision.

Ability to provide an excellent customer experience to both internal and external clients.

Demonstrated experience with writing reports.

Specific experience within any of the following:

Document Management System(s)

Human Performance Improvement (HPI)

Project Management

Preferred

Skills:



Procedure Professionals Association (PPA) procedure writer certification

Previous energy industry experience

Adobe Frame Maker, or experience working in similar writing software

Prior experience working in a regulated environment using writing standards.

Understanding NERC, FERC Regulatory Compliance Requirements