AVP​/VP, Client Services (RadScience

At Real Chemistry, making the world a healthier place isn’t just an aspiration—it’s our everyday reality. Our drive to transform healthcare is informed by our blend of deep scientific expertise, human-centred creativity, and AI-driven insights, fostering a unique environment where innovation thrives and our people are impact-obsessed. As a global agency, we provide a full suite of services across healthcare communications and marketing to our clients, including top players in the pharmaceutical and biotech industries.

Our culture is rooted in our people—we believe we are best together and are committed to excellence for both our clients and colleagues. Whether you're a seasoned professional or just starting your career, if you share our passion for healthcare and connection, we invite you to explore our opportunities.

Discover your purpose. Embrace innovation. Experience .

The AVP/VP will lead strategic client partnerships, drive business growth, and oversee the successful delivery of high-impact Scientific Visualization programs. This role combines client leadership, commercial strategy, team development, and operational oversight while serving as a trusted advisor to senior client stakeholders and a key leader within the Medical capability.

Scientific Visualization (Rad Science), a specialized team within Real Chemistry's Medical capability, combines scientific expertise, creativity, and innovation to transform complex science into compelling visual stories and experiences. Our multidisciplinary team of artists, animators, designers, PhDs, and MDs develops scientific illustrations, animations, interactive experiences, congress activations, and educational solutions that help pharmaceutical and biotechnology companies communicate science with clarity and impact.

This is a hybrid role, based in any of our US offices—New York City, Boston, Chicago, San Francisco, Carmel (IN), or Lambertville (NJ)—or remotely within the US, depending on team and business needs. We are also open to remote applicants in Canada. This role requires working eastern US hours.

• Serve as a senior strategic partner to pharmaceutical and biotechnology clients
• Lead complex engagements across scientific visualization, medical education, congress strategy, digital experiences, and innovation initiatives
• Anticipate client needs, identify solutions, and drive long-term account growth
• Partner closely with Scientific Strategy, Creative, Medical, Experience Design, and Project Management teams to deliver exceptional client outcomes

• Develop and execute account growth strategies across assigned clients
• Identify opportunities to expand relationships and introduce new capabilities
• Lead and support new business opportunities, pitches, proposals, and SOW development
• Contribute to the continued growth and positioning of the Scientific Visualization practice

• Own account performance, forecasting, profitability, and resource planning
• Partner with finance and operations teams to manage budgets, scope changes, and revenue goals
• Ensure delivery of profitable and sustainable client engagements

• Build and scale a strong leadership bench through effective coaching, succession planning, performance management, and career development initiatives
• Create and implement team development strategies that strengthen client service capabilities, business acumen, communication skills, and leadership competencies across all levels
• Partner with department and practice leaders to identify organizational capability gaps and develop targeted talent and skill-building plans

• Collaborate across Real Chemistry's Medical capability and broader organization to deliver integrated client solutions
• Champion innovative approaches, emerging technologies, and AI-enabled ways of working
• Serve as an ambassador for the Scientific Visualization practice internally and externally

• Our Company values –Best Together, Impact-Obsessed, Excellence…