Member Experience Associate - Carmel

About the Role

This is an in‑person hospitality role, based on site 5 days a week. Candidates must live within an easy commute of Carmel, IN. The compensation package includes commuter benefits.

• You are the first face people see while you’re preparing the office for the day: brewing coffee, setting out breakfast, and stocking shared amenities.
• You’re proactive and take ownership over managing inventory and ordering your location’s supplies.
• You build magnificent events and take the extra time to design unique signage because you know the magic is in the details.
• You add new members into multiple systems so their first day in their office is seamless and memorable.
• You assist a member with IT or wifi issues when they arise – no job is too big or too small for you to tackle.
• You dip your toe in local marketing events – ensuring any prospective member knows the true value of our flexible solutions.
• You take a walk‑in tour while your Member Experience Manager is assisting another potential member.

• No member request is too big or too small for you to handle; you find yourself smiling when restocking the fridge and fixing the printer.
• You’re energized by meeting people and work well in a team because you like supporting and assisting to help a larger plan come together.
• You can create order out of chaos and are always planning ahead – you come up with solutions before anyone knows there is a problem.
• You’re resilient. You know the value of having a routine, but you’re ready for the bumps too.
• You’re willing to get your hands dirty and realize the behind‑the‑scenes work is not always glamorous.
• You always look to improve and make things more efficient because staying busy is your happy speed.

The hourly compensation for this position starts at $21.60
. The successful candidate’s actual base compensation will be based upon a variety of factors, including but not limited to work experience, job‑related knowledge, skills and professional qualifications.

You will also be eligible for a number of generous perks:

• Fixed hours to give you stability.
• Commuter stipend of $150 per quarter.
• Travel stipend $150 annually (after 90 days).
• End‑of‑year bonus of $1500.
• Sick pay as required by law.
• Benefits bundle through Sequoia.

Base and bonus compensation are just two components of our total compensation package that may be available to employees. Other employee perks and benefits include heavily subsidized health‑care plans, generous paid time off, wellness programs, professional development grants, 401(k) plan and many other benefits, subject to applicable eligibility criteria and company policies.

Industrious is an equal opportunity employer that values diversity. We have a long‑standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief or any other basis protected by applicable law.