Store Manager, Retail & Store Manager

General Function

The Store Manager is an on‑floor leader, performing all store functions and acting as a guide and role model for the team. They coach, develop, and inspire the team to provide excellent customer service.

• Utilizes The Sunglass Hut Experience tools to consistently deliver sales plan and company objectives.
• Develops the store's strategic plan to achieve financial results.
• Drives sales by continually identifying opportunities to achieve both personal and store goals.
• Leads by example, coaching, developing, mentoring, and inspiring the team to enhance store performance.
• Uses a philosophy of teamwork to grow careers and retain talent through a development‑focused environment.
• Networks, recruits, hires staff, and trains using onboarding tools.
• Inspires team growth through individual development plans.
• Creates an inspirational and motivating work environment that reflects the integrity of the brand.
• Creates an emotional connection within the store team that translates into sales and ensures associates consistently deliver the experience.
• Spends an average of 100% of time present on the sales floor.
• Continually coaches and develops the team for consistent execution of the experience.
• Develops customer relationships through interaction and feedback.
• Acts as an ambassador for the brand.
• Builds brand by consistently executing brand standards.
• Stays updated on product and new merchandise and fashion trends.
• Motivates, coaches, and inspires the team and ensures they are the best brand ambassadors.
• Ensures impeccable execution of operational policies and procedures, and maintains brand standards.
• Communicates information regarding promotions, contests, and incentives to the team.

• High school diploma or equivalent.
• Previous leadership experience of 2+ years.
• Demonstrated expertise in every aspect of store operations.
• Detail‑oriented.
• Ability to use critical thinking to deliver absolute execution of operational components.

• Customer service and/or retail experience.

Pay is determined by multiple factors including geography, experience, qualifications, skills, and local minimum wage requirements. Employees may also receive a competitive bonus and/or commission plan, as well as benefits such as health care, retirement savings, paid time off, vacation, and various employee discounts.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law.

Native Americans in the US receive preference in accordance with Tribal Law.