Inside Sales Representative

An Inside Sales Representative works with customers to provide and ensure that products fulfill their specified applications and criteria with best-in-class service and support. This role, on the Inside and Online Sales Team, provides sales support and assistance to our Field Sales network, Integrated Systems customers and our online/eCommerce sales efforts by responding to customer inquiries and performing a variety of duties related to these inquires in a timely manner.

• Develops and maintains product knowledge through formal training, sales meetings and personal efforts
• Responds quickly to inbound customer inquiries; phone calls, emails, completed website forms
• Provides professional, accurate and detailed quotes with product information, pricing, shipping specifications, and payment terms in a timely manner
• Process orders and provide follow up throughout the completion of the purchasing cycle
• Demonstrates effective use business tools, Microsoft Office, Microsoft D365, Microsoft CRM
• Accurately maintain customer database information in Microsoft CRM
• Contribute to the maintenance of supplier information and product content
• Communicate strategic information regarding suppliers, customers and competition
• Any and all other such duties or assignments as directed by management

• 5% overnight travel for training (Travel expenses paid by Bastian Solutions)

• Associate Degree in a Technology or Business Discipline (Bachelor’s degree preferred)
• Material Handling knowledge preferred
• 0-2 years’ customer service skills experience preferred
• Strong communications skills (listening, written and verbal)
• Strong organizational and time management skills
• Responsive, the ability to react quickly and positively
• Team player who can also work independently.
• Demonstrates drive to succeed, entrepreneurial mindset to identify process improvements as part of the team
• Confident, positive, and enthusiastic approach about company, products, and processes
• Develops knowledge about company products and processes within 6 months in role
• Detail oriented to provide high quality work with moderate supervision
• Demonstrated proficiency in Microsoft Office, Microsoft CRM/ERP within 6 months in role

To learn more about us, click the following link -

Bastian Solutions, a Toyota Automated Logistics company, is an independent material handling and robotics system integrator providing automated solutions for distribution, manufacturing, and order fulfillment centers around the world. Our team specializes in consulting, system design, project management, maintenance, and installation, while sourcing the best equipment and automation technology. We take great pride in providing exceptional service and flexibility to our customers.

In addition to exciting work at a growing company, we offer the following benefits:

• Health, Dental, and Vision Insurance
• 401(k) Retirement Plan with a company match
• Vacation/Holiday Pay
• Tuition Reimbursement
• Professional Associations, Conferences and Subscriptions
• Company Meetings & Events

Bastian Solutions does not work with outside recruiting agencies. No solicitation phone calls please.