Strategic Accounts Manager

Who We Are

At OPENLANE we make wholesale easy so our customers can be more successful.

We’re a technology company building the world’s most advanced—and uncomplicated—digital marketplace for used vehicles.

We’re a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use.

And we’re an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit.

• Driven Way builders. We pursue challenges that inspire us to build, create, and innovate.
• Relentless Curiosity. We seek to understand and improve our customers’ experience.
• Smart Risk-Taking. We transform risk into progress through data, experience, and intuition.
• Fearless Ownership. We deliver what we promise and learn along the way.

We are seeking a Strategic Accounts Manager with experience in customer acquisition, relationship management, and business expansion. You will be part of a strategic Account Management team responsible for acquiring, retaining, and growing business. You will be involved in executing targeted sales campaigns, conducting product demonstrations, and utilizing data analytics to optimize sales strategies. In this role, you will have the opportunity to use your experience in outside sales, client discovery, and strategic territory growth.

The ideal candidate will have 5+ years of experience in sales or business development.

• Strategic. You look at the big picture to identify expansion opportunities and optimize market growth using data.
• Relationship-Driven. You excel at cultivating long‑term partnerships through regular account reviews and consultative outreach.
• Solution‑Oriented. You naturally seek to understand customer pain points and provide impactful product offerings.

• Cultivate and maintain strong relationships with customers through regular visits, phone calls, and account performance reviews.
• Seek to understand the customers’ needs through fact‑finding, regular follow‑ups, and learning their business.
• Solve problems and provide solutions for customers through product offerings and solutions.
• Identify, approach, and connect with customers for business development and portfolio expansion.
• Develop plans to acquire new customers through direct sales and relationship building.
  
  Execute targeted sales campaigns and product demonstrations.
• Utilize data analytics to optimize sales strategies and market growth.

Reporting to the Director of Client Services & Strategy at RDN, this role will collaborate with the account management team, product specialists, and cross‑functional operational leaders on a daily basis.

• 5+ years of experience in outside sales or business development.
• Associate degree or relevant equivalent experience required;
  Bachelor's degree preferred.
• Strong organizational skills and proficiency in CRM tools.
• Ability to articulate compelling use cases and value propositions to customers.
• Willingness to travel, approximately 25% of the time.
• Qualified to operate a motor vehicle and possesses a valid driver’s license.

• Advanced degree in a relevant field.
• Experience in the repossession industry.
• Direct experience in start‑ups or SaaS environments.
• An understanding of and experience within the automotive remarketing industry.
• Additional certifications in sales or customer relationship management.

• Competitive pay
• Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)
• Immediately vested 401K (US) or RRSP (Canada) with company match
• Paid Vacation, Personal, and Sick Time
• Paid maternity and paternity leave (US)
• Employer-paid short‑term disability, long‑term disability, life insurance, and AD&D (US)
• Robust Employee Assistance Program
• Employer paid Leap into Service Day to volunteer
• Tuition Reimbursement for eligible programs
• Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization
• Company culture of internal promotions, diverse career paths, and meaningful advancement

Sound like a match? We can't wait to hear from you!

Annual Salary: $75,000.00 - $80,000.00 USD (Depending on experience, skill set, qualifications, and other relevant factors.)