Residential Network & Smart Home Technician

A/V and Network Systems – Field-Based Role (Carmel/Zionsville/Indianapolis Area)

About the Position

Daisy-Carmel is a Central Indiana–based residential technology integration company specializing in high-performance audio/video systems and professionally designed home networks. We design and install integrated solutions that combine

A/V, automation, security, lighting control and advanced residential networking

to support today's Intelligent homes. We are seeking a Residential Technology Installer with experience or interest in both

audio/video systems and residential networking

This is a hands-on, field-based position ideal for candidates from

A/V, low-voltage, satellite/telecom (DirecTV, DISH Network, cable), or IT service backgrounds who prefer working on job sites rather than in an office or call-center environment. This position is not remote and not a desk-based IT role.

Scope of Work Our residential projects typically include:

• Home theaters and surround sound systems
• Whole-home audio and video distribution
• Home automation and lighting control
• Security cameras and access systems
• Streaming, Satellite and telecom-related integrations
• Residential LAN and Wi-Fi networks supporting multiple IP-based systems

Reliable networking is a core component of modern residential technology. Our installers regularly work with

routers, managed switches, wireless access points, and IP-based devices as part of fully integrated systems.

Job Summary The Residential Technology Installer is responsible for installing, configuring, and supporting integrated technology systems in homes throughout the Indianapolis/Carmel/Zionsville area and other surrounding communities. This role involves both

physical installation work and system configuration, with a strong emphasis on networking, connectivity, and overall system performance. Experience with lighting control systems (such as Lutron) is a plus, but training is provided. The ideal candidate is technically capable, detail-oriented, and comfortable working in the field on active residential job sites.

Key Responsibilities

• Install, terminate, label, and test low-voltage cabling (Cat6, speaker wire, coax)
• Perform installations in both new construction and retrofit environments
• Mount and install televisions, speakers, projectors, automation equipment, racks, and related hardware
• Install and configure residential networking equipment, including:
• Routers, managed switches, and wireless access points
• LAN configuration, IP addressing, and basic subnetting
• Network segmentation to support automation, security, and guest access
• Install and support Control4, Crestron Home, Josh.ai and Lutron systems
• Configure and troubleshoot IP-based devices such as cameras, streaming devices and lighting controllers
• Diagnose and resolve A/V performance, network connectivity, Wi-Fi coverage, and related system issues
• Maintain clean workmanship, proper labeling, and accurate documentation
• Communicate professionally with homeowners, builders, and internal team members

A Day in the Life The workday typically begins either at the job site or from our office, depending on the project schedule. After reviewing the day's scope of work, you will perform on-site installation tasks such as running and terminating Cat6 and speaker wire, mounting displays and speakers, installing Audio/Video equipment, and setting up network hardware. On many projects, you will configure residential networks by setting IP addressing, installing and configuring wireless access points, and validating system performance.

You may also install and configure control systems, cameras, lighting controls, and other IP-based devices. Some days focus on new construction rough-ins, while others involve retrofit installations or service calls. Troubleshooting A/V performance, network connectivity, lighting control behavior, satellite signal issues, or Wi-Fi coverage is a regular part of the role. You will work independently or alongside other technicians, using tools, ladders, and test equipment, while maintaining a professional presence in clients' homes.

This is a hands-on, field-based role where you can clearly see the results of your work at the end of each project.

Candidate Profile This role is well suited for individuals who:

• Enjoy hands-on technical work in the field
• Have experience in A/V installation, low-voltage systems, satellite or telecom installation, IT support, or networking
• Prefer installing and building systems rather than desk-based technical support
• Are interested in expanding skills across A/V, networking, security and lighting control disciplines

Minimum Qualifications

• Comfortable performing hands-on installation work using hand and power tools
• Physically able to meet job requirements (lifting, ladders, attic/crawlspace work as required)
• Minimum of 1 year of relevant experience in A/V, low-voltage, satellite/telecom installation, IT support, networking, or a related technical field
• Valid driver's license and ability to pass a background check

Preferred…