HVAC Service Technician

Location:

Carmel, IN, 46032

• Receive comprehensive training at our company and manufacturer facilities, including travel, meals, lodging, and all training costs.
• Drive a branded company van with a fuel card, use a company-issued iPad, benefit from a tool account, and enjoy uniforms with laundry service and a work boots allowance.
• Start with paid time off in your first year, plus paid holidays.
• Enjoy year-round employment with opportunities for additional earnings through spiffs, commission, and bonuses. Tailor your career path according to your goals.
• Our office team provides the time and resources you need to deliver high-quality service.

• Deliver World-Class Service:
  Deliver an amazing experience for our customers.
• Troubleshoot and Provide System Maintenance:
  Consult with clients regarding their heating and air conditioning systems, understand their concerns, and diagnose and fix the issue correctly.
• Advise on System Upgrades, Improvements, and Service Plans:
  Help customers uncover additional opportunities and needs related to their home comfort and air quality while offering your expert recommendation for the best solution.

• Customer-Focused Rockstars:
  Individuals who excel in customer service and align with our vision and high standards.
• Team Players:
  People who thrive in a collaborative environment and are committed to professional growth.
• Hard Workers:
  Individuals ready to tackle challenging jobs, including hot attics and crawl spaces, with a positive attitude.
• Process-Oriented People:
  Those who follow our Aire Serv process to ensure consistent, amazing client experiences.

• Punctuality, Reliability, and Availability:
  Essential for impacting customer satisfaction and team efficiency.
• Quality of Work:
  Must be done correctly the first time.
• Efficiency:
  Performing tasks well and promptly is critical.
• Customer Satisfaction:
  Delivering an exceptional customer experience and ensuring high satisfaction.
• Key Service Metrics:
  Use our scorecard system to track your goals and performance.

• Experience:
  
  Proven experience in residential HVAC service and installation.
• Tech-Savvy:
  Familiarity with digital tools (Service Titan) and inventory control systems.
• Driver’s License:
  Valid driver’s license with a clean driving record.
• Physical Ability:
  Capable of lifting up to 60 lbs.
• Communication
  
  Skills:
  
  Excellent communication with both customers and the office team.
• Professionalism:
  Clean professional appearance and demeanor.
• License/Certification: EPA Certification (Required).

• Pay Range: $60,000 to $100,000 per year, based on experience and knowledge, with hourly pay plus spiff and commission opportunities.
• Benefits:
  Comprehensive package including health insurance, life insurance, employee benefit allowance, employee assistance programs, retirement plans, PTO, holidays, and more.