Business Improvement Coordinator

Process Improvement & Project Activities

Support the mapping, documentation, and improvement of core business processes across departments and in identifying bottlenecks in sales and service processes.

Identify inefficiencies and assist in developing and documenting streamlined workflows across teams that contribute to improving customer response and internal execution timelines.

Support the execution of cross-functional projects and initiatives.

Coordinate meetings, follow-ups, and stakeholder communication.

Assist in developing and maintaining operational dashboards and KPI reporting, working with leadership to turn data into actionable insights.

Support data collection and validation across Sales, Service, and Operations, ensuring accuracy and consistency of business performance reporting.

Assist with onboarding coordination, training and other employee lifecycle processes.

Ensure smooth execution of HR operational processes in partnership with HR leadership, updating employee records, supporting engagement and communication activities.

$60,000-$70,000

ITW is an equal opportunity employer. We value our colleagues’ unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.