Technical Training Specialist

Job Description

Join our innovative team as a Technical Training Specialist, where you'll play a crucial role in enhancing the skills and knowledge of our customers, sales teams, and educators. This position allows you to lead high-quality technical training sessions on Orbitalum's orbital welding equipment, processes, and applications both independently and in collaboration with others. As a subject matter expert in orbital welding, you will significantly contribute to customer success by ensuring proper equipment usage, weld quality, process comprehension, and compliance with industry standards.

This role combines hands‑on technical expertise, instructional excellence, and customer engagement. You will work closely with Sales, Engineering, Product Management, and Marketing to develop and deliver top‑notch training programs that align with Orbitalum's strategic objectives and bolster its reputation as a leader in orbital welding solutions.

• Strategic Training Planning
• Understand the business objectives and initiatives of the sales teams.
• Establish targeted training plans to meet specific needs, creating and facilitating learning opportunities that promote growth among customers and sales personnel.
• Deliver hands‑on training courses on Orbitalum's orbital welding systems to customers and the sales team.
• Adapt training delivery methods to accommodate diverse audiences, including operators, technicians, engineers, and technical sales professionals.
• Technical Expertise & Application Support
• Act as a subject matter expert in orbital welding processes.
• Showcase best practices for orbital welding in high‑purity and precision applications.
• Provide application‑specific training, demonstrations, and technical assistance to customers.
• Assist in troubleshooting welding challenges during training or customer support, offering clear and practical recommendations.
• Course & Content Development
• Develop, maintain, and continuously enhance Orbitalum's training curricula, instructional materials, and hands‑on activities.
• Collaborate with Product Management, Applications Engineering, and Sales to identify training needs, establish learning objectives, and ensure the technical accuracy of training content.
• Create and update training materials, including presentations, videos, and digital resources.
• Provide feedback to Product Management and Engineering based on hands‑on training experiences and customer input.
• Travel & Field Engagement
• Travel to customer sites, training centers, distributor locations, and trade events to deliver training and technical support.
• Estimated travel requirement: 75%, including domestic and occasional international travel.

• Minimum of 5 years of training experience.
• Experience in high‑purity or regulated industries such as data center, aerospace, semiconductor, pharmaceutical, biotech, or food & beverage preferred.
• Background as a welding instructor, applications engineer, field service engineer, or technical specialist preferred.
• Bachelor's degree in a technical discipline or equivalent experience.
• Excellent communication skills for effective collaboration and customer interaction.
• Able to work independently with strong time management and prioritization skills.
• Tactful, diplomatic, and able to handle conflicts effectively.
• Knowledge of instructional design theory, learning principles, and modern training methodologies.
• Proficiency in common computing technologies and software.
• Technical aptitude is essential, with preferred welding experience.
• Proven ability to develop and execute strategic plans to meet objectives.
• Positive attitude, high motivation, and strong decision‑making capabilities.
• Willingness to travel (estimated 75% travel).

Compensation ranges from $85,000 to $110,000 based on experience, along with a bonus program.

ITW is an equal opportunity employer, valuing the unique perspectives, experiences, and ideas of our colleagues, and fostering a workplace where everyone can develop their careers and reach their full potential.

As an equal employment opportunity employer, ITW is committed to offering fair treatment for all employees throughout their relationship with the company.

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status, or any other characteristic protected by applicable federal, state, or local laws.