Human Resources Generalist

The HR Generalist provides day-to-day HR support and is a trusted advisor to employees and leaders across the organization. This role has broad responsibilities across the employee lifecycle - from recruiting, employee relations, performance management, employee engagement, and HR reporting. The role also partners with leaders on workforce planning and collaborates on cross-functional initiatives. This role analyzes problems and issues and develops solutions that reflect the business objectives and values of the organization, exercising sound judgment across a wide range of sensitive and time-critical matters.

The ideal candidate is proactive, self-motivated and comfortable working in a fast-paced, agile environment.

The Human Resources Generalist will be based out of the corporate office in Carol Stream, IL and will report to the CHRO in Carol Stream. This is a hybrid position.

Compensation range: $90k - $115k + incentive eligible

A. M. Castle & Co. has over 135 years of experience as a leader in the metals service center industry. We provide exceptional benefits including but not limited to medical, dental, vision, 401K match, disability benefits and tuition reimbursement.

PRIMARY RESPONSIBILITIES/ACCOUNTABILITIES:

• Serve as a trusted HR advisor to leaders and employees on employee relations matters, ensuring issues are assessed promptly, handled consistently, and resolved in alignment with company policy, employment law, and business needs.
• Conduct thorough and objective workplace investigations, including intake, fact-finding, documentation, and recommended actions to address conduct, policy, and workplace concerns.
• Partner with managers to address performance issues through clear expectations, coaching, documentation, corrective action, performance improvement plans, and follow-through on required next steps.
• Interpret and apply company policies, practices, and applicable federal, state, and local employment laws to guide leaders through employee relations, disciplinary, leave, accommodation, and performance management decisions.
• Identify opportunities to improve HR processes, documentation, and manager tools, leveraging technology, data, and best practices to strengthen consistency, efficiency, and compliance.
• Assist in talent acquisition efforts, including sourcing, screening, interviewing, and the assessment and selection process of candidates.
• Manage the modified duty accommodation process with managers for employees with work restrictions, coordinating return-to-work and interim duty plans.
• Perform data analysis and reporting across a variety of HR matters, including trend reporting and ongoing tracking; maintains HR databases and ensures data accuracy and integrity.
• Run the annual performance management process, including employee self-reviews, manager reviews, and ratings, ensuring the process connects effectively into the annual compensation cycle.
• Support the annual employee engagement survey process and related action planning with leaders.
• Support workforce management and organizational design efforts, helping leaders structure and plan their teams.
• Complete special projects by clarifying project objectives, setting timetables and schedules, conducting research, and developing and organizing information to implement solutions.
• As needed or requested, take on additional responsibilities outside the day-to-day responsibilities of this role. We strive to be an agile, dynamic team, and given our size, we are sometimes called to work in areas outside our comfort zone.

QUALIFICATIONS:

• BS/BA in a related field
• Professional HR certification a plus
• At least 5 years of progressive HR experience, with a focus on employee relations, talent acquisition, and performance management.

• Experience managing a wide range of employee relations issues, including performance improvement plans, conduct issues, workplace conflict resolution, and investigations.
• Experience managing end-to-end enterprise performance management process, including technology aspects of process.
• Experience in full-cycle recruiting: ATS management and documentation, sourcing, screening, coordinating interviews, candidate assessment and evaluation, hiring manager partnership, offer development and approval and offers extension.
• Experience with data analysis: maintaining HR data reports and data bases, using Excel to track key metrics, identify basic trends and support data-informed decision making.
• Excellent verbal and written…