Warehouse Supervisor

Shipfusion gives brands the best tools possible for building a successful eCommerce operation. We were founded by a team of long‑time eCommerce and logistics professionals who believe retailers should be able to trust their fulfillment partners as much as their in‑house team.

At Shipfusion, we pride ourselves on our commitment to entrepreneurship and innovation. We always seek individuals who share these values and want to further their careers in a unique and rapidly growing organization!

We are seeking a proactive and detail‑oriented Warehouse Supervisor to oversee logistics and supply chain projects within our 3PL operations. This role requires a strong team player who can collaborate cross‑functionally while leading project initiatives. You’ll manage client projects, streamline processes, and ensure timely, cost‑effective project execution. The ideal candidate brings a blend of leadership, logistics knowledge, and project management skills.

• Ensure the warehouse operates at maximum efficiency, with customer satisfaction being the primary goal, by managing, organizing, training, and providing direction for a team of warehouse employees.
• Achieving all operational goals and service levels alongside the operations leadership team.
• Finding creative solutions for day‑to‑day operational challenges.
• Maintain a safe and healthy work environment, ensuring policies and procedures are followed.

• Supervise the warehouse's daily activities, including order fulfillment, quality assurance, inventory control, and logistics coordination.
• Manage eCommerce order fulfillment while achieving established service levels.
• Work directly with our Customer Support and Account Manager teams to ensure client deliverables are met.
• Oversee dynamic and changing customer needs such as special packaging, kitting, and bundling projects.
• Lead a highly productive and engaged team while removing obstacles to drive operational efficiencies.
• Support new client onboarding and creative fulfillment processes.
• May be required to perform other duties to meet the organization's ongoing needs.
• Monitor project timelines, budgets, and deliverables.
• Coordinate with the internal team regarding client projects.
• Present progress updates and resolve issues in real time.
• Identify process improvement opportunities (efficiency, cost reduction, accuracy).

• 3+ years experience leading an operations team in a warehouse environment
• Ability to learn new technologies and custom proprietary software quickly
• Ability to hire, coach, train, and manage a team of 10 to 50 employees
• An ability to learn and adapt quickly in a fast‑paced changing environment
• Detail oriented, strong interpersonal and communication skills
• Fluent in English (Spanish is a plus)
• Understanding of OSHA and regulatory compliance is a plus
• High school diploma or equivalent (College degree preferred)
• Experience with Microsoft Excel or Google Sheets

$65,000 - $70,000 USD

• Comprehensive health and dental coverage starting from day one
• Generous vacation time: 15 days of paid vacation and 5 paid wellness days
• Vibrant company social events
• Employee assistance program (EAP)
• Calm app subscription (100% coverage)
• Positive company culture