Client Relations Associate

Benefits

• 401(k)
• 401(k) matching
• Competitive salary
• Dental insurance
• Health insurance
• Paid time off

Service Master Green is a values-driven, growing, locally owned Service Master franchise, with hundreds of employees providing our clients with commercial janitorial and carpet cleaning services throughout central Iowa. We currently are accepting résumés for the full-time position of a Client Services Specialist. Job responsibilities focus on all areas related to maintaining positive relationships with our clients as we meet their needs to offer them exceptional janitorial cleaning services.

• Previous customer Service experience, problem solving and communication.
• Computer skills (esp. Microsoft Office products)
• Experience using Salesforce a plus
• Clean criminal background
• Valid Iowa driver’s license with clean driving record
• Legal adult authorized to work in the U.S.
• Clean criminal record
• Bilingual (English/Spanish) a plus

• Work a variety of tasks, learning new things as every day is different
• Completes administrative tasks as assigned
• Inspect buildings for quality control of janitorial services
• Create work orders and follow ups
• Communicating regularly with clients to ensure we are meeting their needs
• Drive to assigned properties and various locations as directed by management.