Senior Water Damage Restoration Specialist

Position Overview

Senior Water Damage Restoration Specialist

• Working supervisory position responsible for full charge execution of drying strategies for buildings damaged by water from various sources.
• Lead a team to carefully remove damaged building materials and install advanced drying equipment.
• Follow IICRC guidelines in addition to company processes to help homes and businesses recover from water damage events.
• Use advanced technology to document conditions on job sites to verify the completeness of the project.
• Make independent decisions regarding adjustments to drying plans, selective demolition activities, and team member assignments.
• Communicate and coordinate with all stakeholders on the project including property owners, insurance representatives, and company file managers.
• Manage the customer experience throughout the duration of the project with the goal of generating positive reviews.
• Be capable of working on residential and commercial water projects as leader or part of a team or independently as needed.
• Participate in a 24‑hour on‑call program for one week out of four along with other team members.
• Be available to mobilize and travel out of state to service properties damaged by storms and fire.
• Continuously learn using company learning and career development programs to enhance performance and skill set.

• 3 or more years of experience in property damage restoration services.
• Complete understanding of advanced structure drying and restoration processes.
• Possesses two or more industry certifications such as WRT, ASD, AMRT.
• Ability and willingness to take full charge for the success of restoration projects.
• Experience leading a team to deliver outstanding service.
• Desire to learn new processes and lead a high‑performing team.
• Career growth ambition.
• Current IICRC WRT and ASD certifications.
• Insurable Pennsylvania driver’s license.
• Pre‑employment criminal background and drug screening required.
• 3–5 years of related work experience.
• Understanding of building and construction assemblies.
• Willingness to lead and be accountable for project results.
• Proficiency with smartphones, digital cameras, email, text messaging, and industry job‑management software.
• Experience with Mitigate software.
• Residential and commercial restoration experience.
• Demonstrated supervisory and leadership skills.
• Experience with Mitigate and Dash.
• AMRT and Mold Remediation certifications.
• Customer service and communication skills.
• Experience leading teams on large projects.
• Willingness to travel for regional and national work.

• Competitive compensation based on experience.
• Very steady work with regular overtime.
• Healthcare benefits.
• 401(k) with company matching contribution.
• Paid time off program.
• Paid holidays.
• Monthly performance‑based incentives.
• Industry and professional training opportunities.
• Company‑paid life insurance, short‑ and long‑term disability coverage.
• Family‑caring atmosphere.

• Ability to lift and carry up to 75–100 lbs.
• Ability to stoop, crawl, and stand for extended periods.
• Ability to work in a variety of climate and environmental conditions.
• Willingness and ability to wear and use required PPE.
• Willingness to work extended shifts and on‑call after‑hours as part of the 24‑hour program.
• Ability to climb a step ladder to 10 ft or an extension ladder to 24 ft.
• Ability to work with power tools and other specialty equipment of the industry.