Logistics Coordinator

We’re Hart Print, the first company on the planet to introduce digital printing on infinitely recyclable aluminum cans. We offer innovative, affordable, eco-friendly, and fully creative packaging for beverage-makers of all sizes. With more than 200M cans per year of printing power, Hart Print is well positioned to support the can supply needs of customers across North America.

We have a team of collaborative, hard-working and dynamic folks who work together to create cool stuff! With more than 190 employees in Montreal, Chicagoland and Elkton, there’s nothing we love more than printing on cans and turning them into art, while contributing to a culture that has a creative and inclusive spirit.

HUSTLE: Always give the best of yourself. Work hard, work smart, work together to get sh
* t done!

HEART: Enjoy what you do. Passion and creativity drive us, family and community ground us.

HUMAN: We lead with kindness and humility. We value diversity and embrace each other’s talents while celebrating our differences.

HEALTH: We’ve got your back. We create a safe and healthy space for everyone, and we encourage you to take care of yourself, each other, and the environment

Reporting to the Logistics Manager,the Logistics Coordinator is responsible for shipment coordination within the USA, and occasionally internationally, via various partners. They are responsible for handling freight shipments for clients utilizing various modes of transport. This includes providing rate quotations, negotiating rates, and providing guidance and alternatives to our client experience team to ensure shipments move quickly and efficiently from origin to destination.

• You are a natural communicator! You can articulate ideas and situations clearly, both verbally and written.
• You create strong relationships with our customers and suppliers.
• You would describe yourself as highly detail oriented and organized, which makes you excel in data entry.
• You have experience creating documentation for logistics and transportation.
• You are diplomatic and you thrive in a highly dynamic environment.

• Work with the Logistics Lead to coordinate orders shipping and day-to-day tasks related to the logistics department;
• Liaise between the client experience team and transport suppliers on client files to resolve any shipping issues and/or inquiries;
• Work and follow up with carriers to determine estimated shipping times and dates and relay them to related parties;
• Ensure client experience team and logistics partners have a quick response time;
• Liaise between the Customer Experience team and transportation providers on customer cases to resolve any shipping, ordering, and/or inquiry issues and find the best solutions for clients;
• Be the in-house go-to person for the Logistics team regarding daily processes and procedures;
• Provide the Growth Specialist and Head of Logistics feedback for continuous improvement and contribute to increasing the efficiency and productivity of the transportation team (suggest process improvements, update SOPs, etc.);
• Create all shipping documentation and support the organization with departmental information;
• Support satellite sites logistics teams (U.S) as needed;
• Assist on special projects, such as lead time and cost optimization analysis.

• 2yrs of experience in logistics operation, freight quote sourcing, and customer service and/or in an office environment
• A post-secondary degree, certificate, diploma or equivalent; concentration in transportation logistics, operations or similar as an asset but not required;
• Experience creating documentation for logistics and transportation;
• Excellent communication skills, both written and verbal;
• Detail-orientation and great multitasking skills with the ability to prioritize;
• Able to analyze data, utilize problem-solving skills, and recommend solutions;
• At ease with technology and cloud base tools, as well as and strong knowledge of word processing and spreadsheet software.

• It starts with the amazing people you will get to work with everyday. We know it’s corny, but we say it…