Retail Assistant Store Manager - 2395

Retail Assistant Store Manager

$17.00 to $20.00 per hour

We offer an easily achievable commission structure that pays you for every transaction you process!

Retail associates can earn up to 8% on transactions, which could average an additional $1.87 per hour on top of your hourly rate.

• Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
• Best working hours: most stores open at 9 AM and close at 6 PM; many stores are closed on Sundays.
• Earned Wage Access program available from the second day of employment; employees can withdraw up to 50% of wages earned up to seven times in a payroll cycle.
• Unlimited commission above your hourly base rate.
• Vacation: one week of paid vacation after six months of full‑time service; an additional week after one year; two weeks after each subsequent anniversary; 120 hours after five years.
• Sick/Personal: 8 hours after six months; 16 hours each anniversary thereafter up to five years; 24 hours after five years.
• Employee discounts available from the first day of active employment.
• Tuition reimbursement up to $2,000 per year for qualifying full‑time employees.
• Access to over 10,000 discounts from 1,000+ companies.
• Auto‑enrollment in the First Cash 401k program after six months of employment.
• Participation in the First Cash Pet Insurance program.

We are seeking an Assistant Store Manager with a minimum of six months of management or comparable experience. Assistant Store Managers are responsible for day‑to‑day store operations, fostering a positive environment, partnering with the Store Manager to lead and develop staff, recruiting and retaining talent, maximizing financial goals, and managing customer relations. This position sets the tone for a customer‑centric environment and supports strategic management of financial statements, asset protection, and new customer acquisition.

• Facilitate a customer‑centric environment by engaging customers in a friendly and professional manner and rapidly addressing customer issues.
• Monitor and assist in the training of staff to meet First Cash standards.
• Recruit top talent by sourcing candidates through company‑prescribed channels.
• Open and close the store, count cash drawers and merchandise, and ensure all procedures are followed to protect assets.
• Ensure asset protection through inventory control, property safety procedures, documentation, and securing customer loans.
• Administer store processes, including inventory, loan management, merchandising, presentation, systems, and reporting.
• Evaluate the store’s financial statements and drive profitability through communication and goal setting.
• Ensure operating standards meet or exceed First Cash standards.
• Monitor loan qualification and buying processes to ensure the value and integrity of all loans issued.
• Complete assigned tasks and training for self‑development as requested.
• Communicate clearly with employees to ensure understanding of the store’s mission and profit objectives.
• Remain up‑to‑date on product knowledge.
• Act as manager on duty in the absence of the Store Manager.
• Perform other related duties as assigned.

• Must be willing and able to perform duties and tasks for extended periods of time, including standing, stooping, walking, climbing, pushing, pulling, and lifting.
• Must be able to lift or carry up to 50 pounds.
• Demonstrated ability to effectively supervise others.
• Ability to work with firearms and become firearms certified.
• Employees may be asked to assist a customer on the exterior of the building or retrieve products stored in exterior storage buildings.
• Minimum age: 18 years old.
• High School Diploma, GED, or equivalent experience.
• Should be able to work in multiple locations as business needs dictate.
• Must have the ability to work a flexible retail schedule, including weekends and holidays.
• Assistant Store Managers will work 40+ hours a week; hours are not guaranteed.
• Computer literate and able to operate Point‑of‑Sale (POS) systems and common office machines.
• Ability to multi‑task in a fast‑paced environment.
• Detail‑oriented with strong organizational…